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新疆乌什县以改革温度激发营商活力
Zhong Guo Jing Ji Wang· 2025-11-01 08:02
Core Viewpoint - The article highlights the significant advancements in digital governance and service efficiency in Wushi County, Xinjiang, through the "Digital Wushi" initiative, which aims to enhance the business environment by addressing service bottlenecks and improving administrative processes. Group 1: Digital Transformation and Service Efficiency - Wushi County has implemented a digital transformation strategy focusing on three dimensions: digitalization, process reengineering, and service extension, resulting in improved efficiency and user satisfaction in government services [1] - The county has achieved 1,178 government service items available online, covering high-frequency areas such as business registration, social security, and real estate registration [1] - The introduction of a "cross-province handling" window and online processing has allowed 123 high-frequency items to be managed across regions, breaking geographical barriers [1] Group 2: Streamlined Approval Processes - The "one industry, one certificate" reform has consolidated multiple departmental approvals into a single comprehensive license, reducing average processing time by 65% [2] - Wushi County has established 98 "deficient acceptance" items and 48 "commitment acceptance" items, clarifying the required materials to minimize the burden on businesses [2] Group 3: Enhanced Service Accessibility - The implementation of a "parallel approval" function has reduced the time for processing seven business registration items from 1.5 days to 1 day, enabling one-stop completion of essential tasks [3] - Average waiting time at service centers has decreased by 80%, from 40 minutes to 15 minutes, significantly enhancing service efficiency [3] - The county has introduced flexible service hours and a 24/7 self-service hall to accommodate the needs of working individuals [3] Group 4: Community Engagement and Feedback - The "one stamp manages approval" reform at the grassroots level has created a new model for one-stop government services, allowing residents to complete tasks locally [4] - The 12345 government service hotline has handled 10,247 public requests with a completion rate of 97.61% and a satisfaction rate exceeding 99% [4]