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腾讯微保发布2025理赔服务年度报告 经平台理赔额累计84亿元
Zheng Quan Ri Bao Wang· 2026-01-13 11:49
同时,腾讯微保"微信快赔"时效承诺再升级。数据显示,"微信快赔"自上线以来已覆盖全国34个省级行政区、超1.2万家二 级及以上公立医院。用户通过微信支付医疗费后,即可在支付成功页面点击"去报销"申请理赔。2025年,"微信快赔"服务进一 步明确理赔服务时效,对部分微医保产品承诺"门诊1日赔、住院3日赔"。 本报讯 (记者冷翠华)腾讯官方保险代理平台——腾讯微保近日发布了2025年理赔服务年度报告(以下简称"报告")。数 据显示,截至2025年12月31日,经腾讯微保平台完成的累计理赔金额达84亿元,累计服务理赔案件数量突破2576万件,累计服 务理赔人数达1090万人。 (编辑 张昕) 2025年7月份,国家金融监督管理总局发布《关于推动城市商业医疗险高质量发展的通知》,明确要"推动商业医疗保险可 及可信、可保可赔、可感可知"。腾讯微保推动理赔服务模式系统性再升级,将政策导向转化为用户可感知的保障体验。"微保 安心赔"在线理赔服务,基于用户理赔全流程体验中的各项"痛点"。 报告显示,2025年,腾讯微保联手微信支付等多方试点上线了微信支付场景全国首个"商保直付"快捷通道。"商保直付"是 腾讯微保在微信就医支付 ...
腾讯微保联合三星财险升级微医保·少儿百万医疗险
Sou Hu Wang· 2025-05-07 06:44
Core Viewpoint - The demand for commercial health insurance products is increasing as technology transforms the healthcare ecosystem, with users expecting comprehensive coverage that includes advanced medical resources and reimbursement for imported and specialty drugs purchased outside hospitals [1] Group 1: Product Upgrades - Tencent Weibo has partnered with Taikang Online and Samsung Insurance to upgrade the "Weibo Medical Insurance" series, adding coverage for outpatient drugs and medical devices, and expanding private hospital services [1][2] - The "Weibo Medical Insurance" series includes various products such as the Million Medical Insurance and Children's Million Medical Insurance, all of which now offer outpatient drug and device coverage, providing users with more flexible and comprehensive options [2][4] - The Million Medical Insurance covers 120 high-incidence diseases, including advanced treatment technologies and specialty drugs without a list limitation, and now includes reimbursement for outpatient purchased drugs and medical devices [4] Group 2: Targeted Offerings - The Children's Million Medical Insurance offers specific outpatient responsibilities and does not set a deductible, enhancing user experience, and includes family insurance discounts for multi-child families [4][5] - The High-End Million Medical Insurance and the Universal Million Medical Insurance have also been upgraded to meet the needs of high-net-worth individuals and provide cost-effective options for the general public [5] Group 3: Claims and User Experience - The "Weibo Medical Insurance" series has integrated the "WeChat Quick Claims" service, allowing users to initiate claims directly through the payment interface, transforming the claims process from passive to proactive [6][8] - The "Weibo Anxin Claims" service offers a range of value-added services, including video consultations and professional accompaniment during hospital visits, with a high user satisfaction rate [8] - As of April 30, 2025, the "Weibo Anxin Claims" service has assisted users in claiming over 6.8 billion, with a satisfaction rate exceeding 97% [8]