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北京强降雨理赔服务纪实:风雨无阻 7小时理赔款迅速到账
Core Viewpoint - The company has rapidly mobilized resources and initiated emergency response measures in the wake of extreme rainfall and flooding in Beijing, demonstrating its commitment to customer support and community assistance during disasters [1][10]. Group 1: Emergency Response - The company established an emergency response team to address the severe flooding, with a 24-hour service channel for rescue and claims [1]. - On July 29, the company received its first claim related to the flooding, highlighting the urgency of the situation as a customer reported significant property damage and personal injuries [2]. - The claims team, consisting of experienced personnel, was dispatched to the affected area to assist the customer on-site [2][3]. Group 2: Claims Processing - The claims team faced challenges due to the customer's loss of identification documents in the flood, which complicated the claims process [4][5]. - Despite the documentation issues, the team utilized alternative verification methods to expedite the claims process, ensuring that the funds were allocated for medical treatment [5]. - The total claim amount of 30,548.18 yuan was processed and transferred to the customer within 7 hours, showcasing the efficiency of the claims handling [9]. Group 3: Community Support - The company deployed additional resources, including personnel and vehicles, to assist in rescue operations and provide essential supplies to affected residents [10]. - In response to similar flooding in Hebei Province, the company organized efforts to identify potentially affected customers and provided necessary supplies to disaster-stricken areas [11]. - The company's actions reflect a commitment to safeguarding the lives and property of the community during natural disasters, emphasizing the importance of rapid claims processing and support services [12].
为义务兵家庭购买意外伤害保险
Ren Min Wang· 2025-05-28 01:33
"我们已经连续5年为义务兵父母(抚养人)购买意外伤害保险。"郎溪县退役军人事务局局长龚道 平介绍,他们通过镇村两级退役军人服务站精准摸排,动态更新义务兵家庭信息库,并加大与保险企业 协调力度,确保理赔"零延迟"。 截至目前,该县已为2051名义务兵父母(抚养人)购买意外伤害保险,在有效解决义务兵后顾之忧 的同时,也激发了适龄青年参军热情。 "在退役军人事务局的协调下,赔付金很快就到账了,你安心在部队工作,好好表现,不用担心我 们……"5月14日,某部士兵帅福的父亲来到安徽省郎溪县退役军人事务局送上锦旗表示感谢,并拨通帅 福的电话让其放心。 据介绍,2021年,郎溪县在安徽省率先推出一项拥军新政:由县财政全额出资,为全县所有义务兵 家庭购买意外伤害保险和意外医疗保险。 前不久,帅福的母亲因意外去世。获悉情况后,郎溪县飞鲤镇退役军人服务站第一时间上报郎溪县 退役军人事务局,该局迅速联系承保机构开通理赔绿色通道,同步协调县人武部赴军属家中慰问并开展 心理疏导。同时,飞鲤镇退役军人服务站"帮办代办"专员全程跟进,与保险公司对接,帮助军属按需收 集理赔材料并提交。3天后,帅福的家属便收到了赔付金。 "下一步,我们将持续 ...