抖音百万保障

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“百万保障”扣费?“直播功能”扣费?抖音:冒充客服是诈骗
Nan Fang Du Shi Bao· 2025-05-28 15:29
Core Points - A recent case of SMS phishing targeting a user named Mr. Wang was reported by the Beijing Public Security Bureau, highlighting the dangers of fraudulent messages claiming to be from Douyin [1] - Douyin's anti-fraud center clarified that the "Douyin Million Guarantee" service mentioned in the scam is a free service provided in partnership with state-owned insurance companies, and it does not charge users any fees [3] - Douyin's representative emphasized that there are no official membership fees or services that require payment, and any claims to the contrary are fraudulent [4] Group 1 - The case involved Mr. Wang receiving a fraudulent SMS about a package, leading him to believe he needed to cancel a service, resulting in financial loss [1] - Douyin confirmed the existence of the "Douyin Million Guarantee" service, which is free and does not require renewal [3] - The representative stated that Douyin does not have any official membership that incurs fees, and users should be cautious of scammers claiming otherwise [4] Group 2 - Douyin's customer service will not call users to discuss fees or require them to download additional software [4] - Users can verify official customer service calls by checking the Douyin hotline 95152 or using the "Verification Assistant" feature in the app [5] - Calls from Douyin will display as certified numbers on certain mobile devices, and any unsolicited calls demanding payment should be considered fraudulent [5]