Core Viewpoint - The issue of refunding in-game purchases made by minors has become a widespread concern, with numerous complaints filed against various gaming platforms and transaction services regarding the difficulty of obtaining refunds for unauthorized charges made by children [1][2][5]. Group 1: Complaint Overview - Complaints regarding minor's in-game purchases involve major gaming platforms such as Tencent, NetEase, and MiHoYo, as well as community platforms like 4399 and transaction services like Taobao and Douyin [2]. - The amounts involved in these complaints range from hundreds to thousands of yuan, with some cases reporting significant sums, such as a complaint for a refund of 11,629 yuan for a game called "Egg Party" [2][4]. Group 2: Refund Process Challenges - Many popular games have established refund mechanisms for minor's purchases, but in practice, parents often face challenges such as refusal of refunds or inability to receive full refunds [6]. - There are concerns that applying for a refund may lead to being "blacklisted" from all products under the same platform, causing hesitation among parents to pursue refunds [6]. Group 3: Legal and Procedural Insights - Legal experts indicate that if a minor uses a parent's registered account to make purchases, it can be difficult for companies to determine who initiated the transaction, leading to potential refusals based on "insufficient evidence" [11]. - In court disputes, the burden of proof lies with the parents to demonstrate that the purchases were made by their minor children, which may require gathering substantial evidence [11][12]. Group 4: Recommendations for Parents - Parents are advised to submit refund requests promptly to reduce the risk of being perceived as maliciously seeking refunds under a minor's name and to prevent further consumption of virtual assets by the child [12]. - Collecting evidence that supports the claim, such as timestamps of game logins and payment activities, can strengthen the case for refunds [12].

Core Viewpoint - The issue of refunding in-game purchases made by minors has become a widespread complaint among consumers, highlighting the challenges faced by parents in recovering funds spent without their consent [1][2][5]. Group 1: Complaint Overview - Various gaming platforms, including Tencent, NetEase, and MiHoYo, along with community platforms like 4399 and 9Game, are frequently named in complaints regarding minor's in-game purchases [2][5]. - The amounts involved in these complaints range from hundreds to thousands of yuan, with some cases reporting significant sums, such as a complaint for a refund of 11,629 yuan for a game [2][5]. Group 2: Refund Process Challenges - Many popular games have refund mechanisms for minor's purchases, but parents often face difficulties in obtaining full refunds or encounter refusals [7][11]. - There are concerns that applying for refunds may lead to restrictions on the ability to register accounts for other games under the same platform, causing hesitation among parents [7][11]. Group 3: Legal and Procedural Insights - The difficulty in refunding arises from the challenge of proving whether the purchase was made by the parent or the minor, leading to potential refusals based on insufficient evidence [12]. - In legal disputes, parents may need to provide evidence that the minor made the purchase, and courts will consider factors such as the minor's age and the parent's supervisory responsibilities [12][13].