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三年数字化转型路,北京银行重新定义商业银行竞争力
Xin Jing Bao· 2025-11-26 12:41
Core Viewpoint - The digital transformation of Beijing Bank is not just about whether to transform, but about how quickly it can adapt to the digital economy wave driven by technological innovation [1] Group 1: Digital Transformation Strategy - Beijing Bank launched a three-year action plan in 2022 to drive leapfrog development through digital transformation [1] - The bank's digital operation framework, CPCT R, aims to enhance customer insights and provide differentiated services through digital tools [2] - The bank's digital transformation is entering its 2.0 phase, focusing on customer-centric, value-creating, and AI-driven operations [10] Group 2: Retail and Corporate Banking Innovations - Beijing Bank serves over 32 million retail customers, utilizing digital channels such as mobile banking, which has nearly 20 million users and over 7.5 million monthly active users [2] - The corporate banking sector has developed a digital financial technology service capability system consisting of 75 physical systems, covering core scenarios like deposits, loans, and payments [3] - The bank has implemented an AI and big data-driven "smoke index" warning system for risk management, with over 300 warning signal rules [3] Group 3: Digital Currency and AI Integration - Beijing Bank is a pioneer in digital currency, having established capabilities in digital wallets, smart contracts, and various payment scenarios [4] - The bank's "All in AI" strategy aims to integrate AI deeply into business operations, enhancing customer experience and operational efficiency [5][6] - The AI platform supports numerous projects, focusing on key business scenarios such as marketing, risk control, customer service, and operations [8] Group 4: Data Management and Governance - To address data silos and system barriers, Beijing Bank has initiated three major battles for digital transformation, including unifying data foundations and financial operating systems [9] - The establishment of the Financial Technology Management Committee marks a significant step in the top-level governance of digital transformation [9] - The bank's integrated technology management platform "Jingzhengcheng" optimizes over 300 management nodes and thousands of technology management indicators [11]