支付便利化
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邮储银行北京分行服贸会完美收官,多维诠释“支付为民”服务温度
Zhong Guo Jin Rong Xin Xi Wang· 2025-09-17 02:13
Core Viewpoint - Postal Savings Bank of China Beijing Branch showcased its payment service optimization at the Beijing Service Trade Fair, receiving widespread acclaim from attendees [1] Group 1: Service Offerings - The bank utilized a three-pronged promotional approach of video presentations, on-site explanations, and printed materials to enhance attendee understanding of its services [1] - Services highlighted included simplified account opening, payment facilitation, and foreign currency exchange tailored for foreign nationals in China [1][4] - Key service points were established in areas with high concentrations of foreign nationals, providing resources such as English account opening materials and translation tools [4] Group 2: Cash and Mobile Payment Services - The bank actively promoted cash services, including "change wallet" exchanges and anti-counterfeit currency campaigns, ensuring cash availability for elderly and foreign clients [4] - In mobile payment, the bank supports high-frequency scenarios like online shopping and bill payments, offering discounts for card binding with WeChat and Alipay [4] Group 3: Foreign Exchange and Customer Experience - The bank implemented a dual-channel approach for foreign exchange services, enhancing customer experience through online and offline promotional efforts [4] - Foreign card acceptance was piloted in major commercial areas, improving the spending experience for international tourists [5] - Dedicated service windows for elderly clients were established across all branches, ensuring personalized and caring financial services [5] Group 4: Future Directions - The bank plans to continue optimizing its payment service system based on customer needs, aiming to provide high-quality and convenient financial services [5]