Core Viewpoint - Postal Savings Bank of China Beijing Branch showcased its payment service optimization at the Beijing Service Trade Fair, receiving widespread acclaim from attendees [1] Group 1: Service Offerings - The bank utilized a three-pronged promotional approach of video presentations, on-site explanations, and printed materials to enhance attendee understanding of its services [1] - Services highlighted included simplified account opening, payment facilitation, and foreign currency exchange tailored for foreign nationals in China [1][4] - Key service points were established in areas with high concentrations of foreign nationals, providing resources such as English account opening materials and translation tools [4] Group 2: Cash and Mobile Payment Services - The bank actively promoted cash services, including "change wallet" exchanges and anti-counterfeit currency campaigns, ensuring cash availability for elderly and foreign clients [4] - In mobile payment, the bank supports high-frequency scenarios like online shopping and bill payments, offering discounts for card binding with WeChat and Alipay [4] Group 3: Foreign Exchange and Customer Experience - The bank implemented a dual-channel approach for foreign exchange services, enhancing customer experience through online and offline promotional efforts [4] - Foreign card acceptance was piloted in major commercial areas, improving the spending experience for international tourists [5] - Dedicated service windows for elderly clients were established across all branches, ensuring personalized and caring financial services [5] Group 4: Future Directions - The bank plans to continue optimizing its payment service system based on customer needs, aiming to provide high-quality and convenient financial services [5]

Core Viewpoint - The recent promotional activity by Minsheng Bank's Jinan Tianqiao Branch aims to enhance payment service convenience, improve services for the elderly, and raise awareness about fraud prevention, contributing to a harmonious financial environment [1][2] Group 1: Community Engagement - The bank organized a themed promotional event titled "Optimizing Payment Environment, Safeguarding Payment Security" in community areas, focusing on enhancing payment service convenience and educating residents on mobile payment techniques and fraud prevention [1] - Staff set up a "Mobile Financial Classroom" at a large community event, distributing materials such as the "Payment Service Guide" and "Safe Payment Manual," and demonstrating mobile payment operations and fraud prevention tips [1] - Special attention was given to elderly individuals, showcasing features like large print mobile banking, voice broadcasting services, and "one-click assistance," while guiding them through experiences with convenient services like "零钱包" exchange and QR code payments [1] Group 2: Merchant Support - The bank established a "Payment Service Vanguard" to support local merchants in the Tianqiao District, which is known for its commercial logistics [1] - The initiative included a "Payment Service into Merchants" campaign, where staff visited merchants to provide one-on-one guidance on upgrading payment systems and optimizing transaction processes [1] - Practical knowledge was shared with merchants on preventing illegal transactions, identifying counterfeit currency, and handling payment disputes [1] Group 3: Future Initiatives - The Jinan Tianqiao Branch plans to continue enhancing its payment service system by promoting simplified account opening processes and optimizing payment services for foreign nationals in China [2] - The goal is to ensure that financial technology advancements benefit the public and contribute to a safe, convenient, and efficient payment environment [2]