清晨7点，北京地铁10号线国贸站内，"美团食光机"早餐车早已在站厅氤氲出浓浓的烟火气。上班族张 女士扫码取走提前预订的包子、豆浆。"在地铁站取早餐，全程不到1分钟，到公司还是热乎的，方便快 捷。"张女士表示。 近来，通勤的上班族惊喜地发现，北京地铁站里的烟火气越来越浓，便民服务设施也越来越齐全了—— 不仅有早餐车，还有咖啡店、鲜花柜、便利店、文创店等一系列服务设施，满足市民群众的多样化需 求。 （来源：劳动午报） 转自：劳动午报 相关负责人表示，秉承"站城融合"的建设理念，目前，北京地铁已在340余座车站建成3000余处便民设 施。这些藏在地铁站里的便利与惊喜，让交通节点变身"城市活力微中心"，让市民群众的每一次出行都 能满载幸福感。 □本报记者 周美玉/文 彭程/摄 在地铁国贸站站厅，咖啡快取店飘出浓浓的香气，一杯热咖啡让双手不再冰冷，成为上班族的"能量补 给站"。除了醇香的咖啡，在地铁站里还能顺便买束鲜花带回家，目前，北京地铁设有鲜花柜20余个， 分布在王府井、国贸、北京西站等客流较大的换乘站。日常生活购物需求也能在地铁站内得到满足，目 前有11条线路的95座车站设有130间便利店、面包店，日均服务2万余 ...

Core Insights - Chongqing has been recognized as a dual national-level pilot city for both new consumption formats and international consumption environment construction, marking a significant breakthrough in consumption upgrading and internationalization [1][6] Policy Insights - The consumption breakthrough in Chongqing is driven by national strategic support, with the city having been designated as an international consumption center since 2021 and implementing a five-year action plan for 2023-2027 [1][6] - The city aims to establish itself as a hub for international consumption resources, services, and fashion innovation, laying a solid institutional foundation for consumption upgrading [1][3] Economic Insights - Chongqing has accelerated the introduction of international brands through a "policy + activity" dual-drive approach, with nearly a thousand brands launching during the recent National Day holiday [2][3] - The city has attracted over 2,200 international and domestic brands, ranking among the top four in the country for the number of new brand openings in the first half of the year [2][3] Spatial Insights - Chongqing's unique geographical features provide a natural stage for innovative consumption scenarios, transforming its urban structure into a competitive advantage [4][5] - The city is actively developing 100 distinctive consumption scenes, utilizing its terrain to create diverse consumer experiences and enhance local consumption enthusiasm [5][6] Open Environment Insights - Chongqing's recognition as a dual national-level pilot city is closely linked to its long-term open development strategy, building a global consumption ecosystem through improvements in transportation, payment systems, and brand supply [6][7] - The introduction of convenient tax refund services and widespread acceptance of international payment methods has significantly increased consumer engagement, with a 518% year-on-year growth in the number of foreign travelers benefiting from tax refunds [6][7]

Core Viewpoint - The 22nd China-ASEAN Expo has enhanced payment services to improve the experience for foreign guests, creating a comprehensive payment service network that ensures convenience and efficiency throughout the event [1]. Group 1: Payment Service Upgrades at Entry Points - Payment services have been upgraded at major entry points such as Nanning Wuxu International Airport and Guilin Liangjiang International Airport, providing a one-stop service center for foreign guests [2]. - The airports now feature English electronic service maps, foreign currency exchange services, and multiple ATMs supporting various currencies, including USD and EUR, to meet cash needs [2][3]. Group 2: Comprehensive Payment Support at the Venue - A payment service center and consultation desk have been established at the main venue of the expo, offering multilingual payment guides and assistance with card payments and mobile transactions [4]. - A "green channel" for payment services has been created, with a dedicated online team to respond to service requests promptly [4]. Group 3: Expanded Payment Network in Nanning - Nanning has established 106 service points for foreign guests, simplifying account opening processes and providing multilingual support [5]. - The city has 13 foreign currency exchange institutions and 386 bank branches that accept foreign currency, ensuring accessibility for international visitors [5]. Group 4: Integrated Payment Services Across Various Scenarios - Payment services are integrated into all aspects of travel, including transportation, accommodation, and shopping, enhancing the overall experience for foreign guests [6][7]. - Key tourist areas have been equipped with foreign card acceptance terminals, and hotels have upgraded their payment services to support foreign cards and provide currency exchange [7][8]. Group 5: Efficient Tax Refund Processes - Multi-language tax refund operation guides have been placed in tax refund stores and tourist attractions, facilitating a smoother refund process for foreign guests [8]. - The introduction of immediate tax refund services at designated points allows guests to receive refunds quickly, enhancing their shopping experience [8].

Core Viewpoint - Postal Savings Bank of China Beijing Branch showcased its payment service optimization at the Beijing Service Trade Fair, receiving widespread acclaim from attendees [1] Group 1: Service Offerings - The bank utilized a three-pronged promotional approach of video presentations, on-site explanations, and printed materials to enhance attendee understanding of its services [1] - Services highlighted included simplified account opening, payment facilitation, and foreign currency exchange tailored for foreign nationals in China [1][4] - Key service points were established in areas with high concentrations of foreign nationals, providing resources such as English account opening materials and translation tools [4] Group 2: Cash and Mobile Payment Services - The bank actively promoted cash services, including "change wallet" exchanges and anti-counterfeit currency campaigns, ensuring cash availability for elderly and foreign clients [4] - In mobile payment, the bank supports high-frequency scenarios like online shopping and bill payments, offering discounts for card binding with WeChat and Alipay [4] Group 3: Foreign Exchange and Customer Experience - The bank implemented a dual-channel approach for foreign exchange services, enhancing customer experience through online and offline promotional efforts [4] - Foreign card acceptance was piloted in major commercial areas, improving the spending experience for international tourists [5] - Dedicated service windows for elderly clients were established across all branches, ensuring personalized and caring financial services [5] Group 4: Future Directions - The bank plans to continue optimizing its payment service system based on customer needs, aiming to provide high-quality and convenient financial services [5]

Core Viewpoint - The Beijing Foreign Exchange Management Bureau is enhancing foreign currency exchange services during the 2025 Service Trade Fair, ensuring a smooth experience for attendees and showcasing the capital's financial service capabilities [1][2]. Group 1: Service Preparation - As of September 9, 2025, there are 293 foreign currency exchange points and 91 self-service exchange machines available in the city [2]. - The bureau has implemented a three-tier responsibility mechanism to strengthen management and ensure compliance among exchange institutions [2][3]. - Authorized banks are forming special task forces and conducting mobilization meetings to communicate key service requirements for the fair [2]. Group 2: Training and Quality Assurance - A multi-faceted training system is being established to enhance the service quality of exchange personnel, including theoretical, practical, and simulated scenarios [2]. - Banks are conducting regular inspections and on-site checks to ensure compliance and smooth operation of exchange services [3]. - Emphasis is placed on the quality of foreign currency exchange services at officially recommended hotels, with banks increasing oversight and conducting service capability assessments [3]. Group 3: Monitoring and Emergency Response - Banks are utilizing intelligent monitoring systems to track transaction data from self-service machines, allowing for quick responses to any anomalies [3]. - An emergency response mechanism is being established to address any issues that arise during the fair promptly [3]. - The bureau will continue to monitor the foreign currency exchange operations in Beijing throughout the event, ensuring high-quality service delivery [3].

Group 1 - The 2025 Service Trade Fair will be held at Shougang Park in Beijing from September 10 to 14, with a focus on ensuring foreign currency exchange services for attendees [1] - As of September 9, 2025, there are 293 foreign currency exchange points and 91 self-service exchange machines available in the city [2] - The State Administration of Foreign Exchange (SAFE) Beijing Branch has implemented a three-tier responsibility mechanism to enhance management and guidance for foreign currency exchange institutions during the event [2] Group 2 - Authorized banks are establishing special working groups and conducting training sessions to ensure compliance and effective service delivery during the fair [2][3] - A multi-dimensional inspection model has been created, combining regular inspections, on-site checks, and non-site checks to ensure smooth and compliant operations of exchange services [3] - Emphasis is placed on enhancing the quality of foreign currency exchange services at officially recommended hotels for the fair, with banks increasing oversight and conducting service capability assessments [3]

Group 1 - The 12th World Games were held in Chengdu, Sichuan from August 7 to 17, showcasing the city's vibrant atmosphere and international participation [1] - The State Administration of Foreign Exchange in Sichuan deployed 21 foreign currency exchange machines and enhanced supervision of 44 hotel exchange points to ensure efficient currency exchange services during the event [1] - A total of 1,151 foreign currency exchange transactions were completed, amounting to over 2.2 million yuan, highlighting the financial support provided for the event [1] Group 2 - The Tianfu Airport introduced new intelligent foreign currency exchange machines at the T1 terminal to facilitate seamless currency exchange for international guests [2] - During the World Games, the exchange machine processed over 80,000 yuan in transactions, receiving positive feedback from foreign guests for its speed and efficiency [2] - A French guest expressed amazement at the quick service, contrasting it with longer wait times at Paris airports [2] Group 3 - A late-night incident at Tianfu Airport involved a Filipino traveler who needed to exchange small denominations of foreign currency for taxi fare [3] - The staff decided to waive all exchange fees for the traveler, providing her with the necessary funds, which left her feeling grateful and fortunate [3] - This act of kindness exemplified the warm and supportive nature of the foreign currency exchange services available at the airport [3]

Core Insights - The Postal Savings Bank of China (PSBC) is enhancing its services for international visitors during the World University Games in Chengdu, focusing on personalized and efficient financial services [1][3][5] Group 1: Service Enhancements - The PSBC's Sichuan branch has implemented a "foreign currency exchange green channel" to facilitate quick currency exchanges for foreign tourists, exemplified by a positive experience from a visitor named Diego [1][3] - Staff members are trained to provide bilingual support and have access to translation software, ensuring effective communication with international clients [3][5] Group 2: Customer Experience - The bank emphasizes the importance of customer experience by providing detailed guides for foreign visitors, addressing common payment challenges in transportation, dining, and attractions [1][3] - The bank's approach to service is described as not just transactional but also emotionally engaging, aiming to create a warm and welcoming environment for international guests [5] Group 3: Operational Efficiency - The efficient operation of foreign exchange services and international payment channels is highlighted as crucial for maintaining smooth financial transactions during the influx of international visitors [3][5] - The bank's commitment to detail and customer satisfaction is seen as a reflection of its broader service philosophy, which prioritizes both efficiency and a personal touch [3][5]

Core Points - Beijing Subway has launched a foreign currency exchange service at Wangfujing Station to enhance convenience for foreign tourists as the tourism season begins [1][2] - The service allows for the exchange of over 40 currencies, including USD, EUR, and JPY, addressing the needs of both foreign visitors and local residents traveling abroad [2][3] - The exchange window operates daily from 10:00 to 20:00, and prior to this, a similar service was already available at the East Zhimen Station on the Capital Airport Line [3] Group 1 - The new currency exchange window is strategically located next to the existing passenger service center, with clear signage and an electronic display showing available currencies and exchange rates [1] - The service aims to create a "one-stop convenience service complex" that integrates ticketing, inquiries, and currency exchange, thereby optimizing the overall service layout [2] - The company plans to continue exploring diverse scenarios for "rail transit + international services" to meet the varied needs of passengers [2] Group 2 - During the May Day holiday, the company will collaborate with seven universities to provide volunteer services for foreign tourists, enhancing the overall travel experience [3] - Volunteer training has been upgraded to include English service components, covering ticketing guidance, transfer inquiries, crowd management, and emergency response [3] - The company has implemented bilingual signage and announcements at stations, and has utilized multilingual translation machines nearly 2,000 times to assist foreign visitors [3]