Group 1 - The core theme of the news is the integration of advanced technology in financial services, showcased at the 2025 China International Service Trade Fair, highlighting innovations such as intelligent digital humans and embodied robots [1][2][3] - Several banks, including Industrial and Commercial Bank of China (ICBC) and Beijing Bank, are utilizing technologies like embodied robots and intelligent digital humans to enhance customer interaction and streamline service processes [1][7] - ICBC's "Public Fund Digital Human Intelligent Customer Service" allows customers to handle inquiries and transactions through voice commands, creating a seamless "inquiry-transaction-output" experience [2][3] Group 2 - The use of embodied intelligent robots at ICBC's booth serves as a proactive customer service tool, reducing wait times and enhancing customer engagement during busy periods [1][3] - Beijing Bank's digital human "Jing Xiaobao" provides quick responses to customer inquiries about financial products and services, showcasing the bank's achievements in digital banking [7] - The integration of fun elements, such as coffee-making robots and blind box machines, demonstrates how financial services can be combined with engaging experiences to attract customers [5][7]