Summary of Q2 FY Conference Call Company Overview - **Company**: Q2 Holdings, Inc. (NYSE: QTWO) - **Industry**: Digital Banking and FinTech - **Position**: Largest standalone digital banking company globally with 450 digital banking customers, including 40% of the top 100 banks and credit unions [3][4][6] Core Differentiation and Solutions - **Single Platform**: Q2 offers a unified digital banking experience across mobile, tablet, and desktop, enhancing operational efficiency for banks [4][5] - **Target Market**: Focuses on banks and credit unions with assets of $750 million and above, targeting approximately 2,000 institutions [6][7] - **Product Bundling**: Offers a suite of products including fraud solutions and a marketplace (Innovation Studio) for fintech integration [6][8] Revenue Segmentation - **Revenue Composition**: As of Q3, 82% of revenue is subscription-based, which is the highest margin and fastest-growing segment [9][10] - **Digital Banking Revenue**: Represents over 80% of total revenue, with significant contributions from fraud solutions and Innovation Studio [9][10] Growth Drivers - **Customer Expansion**: Increasing revenue from existing customers, with a shift from a 50/50 mix of new and existing logos to a 60/40 or 65/35 mix [11][12] - **Macro Environment Impact**: Rising interest rates and bank consolidation have driven demand for Q2's solutions, leading to record bookings in 2023 [14][17] Industry Trends and Challenges - **Bank M&A Activity**: Q2 has benefited from the consolidation in the banking sector, retaining a high percentage of clients post-acquisition [20][21] - **Interest Rates**: Higher rates have created a favorable environment for Q2, as banks seek to enhance their operational capabilities [18][19] Margin Expansion and Financial Health - **Profitability Focus**: Transitioned to a strategy of profitable growth, achieving approximately $150 million in free cash flow with a 90% conversion from EBITDA [22][23] - **Future Projections**: Expected gross margins to exceed 60% in 2026, with an anticipated EBITDA expansion of 250 basis points [24][25] AI Integration and Competitive Landscape - **AI Initiatives**: Q2 is committed to integrating AI across its platform to enhance efficiency and customer experience, leveraging existing data and relationships [26][28] - **Competitive Position**: Competes primarily with legacy providers like Jack Henry, Fiserv, and FIS, with a favorable win rate in the market [32][34] Future Opportunities - **Emerging Trends**: Q2 sees potential in stablecoins, real-time payments, and open banking, positioning itself to partner and innovate in these areas [35][36] - **Market Penetration**: Less than 5% penetration in the banking space indicates significant growth opportunities ahead [54][55] Capital Allocation Strategy - **Share Buyback Authorization**: Reflects improved cash flow generation, allowing for opportunistic buybacks while maintaining flexibility for investments and M&A [41][44] Conclusion - **Long-term Outlook**: Q2 is well-positioned for growth with a strong focus on customer experience, innovative solutions, and a robust financial strategy, anticipating continued demand in the digital banking sector [54][55]

Financial Data and Key Metrics Changes - Revenue for Q3 2025 was $202 million, representing a 15% year-over-year growth and exceeding guidance [5][16] - Adjusted EBITDA was $49 million, with a margin of 24.2%, marking a significant increase from the previous year [5][20] - Free cash flow generated in the quarter was $37 million, with cash, cash equivalents, and investments totaling $569 million at the end of the quarter [21][22] Business Line Data and Key Metrics Changes - Subscription-based revenues grew by 18% year-over-year, accounting for 82% of total revenue, indicating a shift towards higher-margin revenue streams [16][17] - Services and other revenues increased by 5% year-over-year, driven by higher professional services revenues [17] - Total annualized recurring revenue (ARR) reached $888 million, up 12% year-over-year, with subscription ARR growing to $745 million, a 14% increase [18] Market Data and Key Metrics Changes - The backlog increased to approximately $2.5 billion, representing a 24% year-over-year growth, driven by expansion with existing customers and new activity [19] - The company secured seven Tier 1 and enterprise deals in Q3, indicating strong market demand and competitive positioning [5][6] Company Strategy and Development Direction - The company is focusing on AI integration into its platform, showcasing several AI capabilities during its Dev Days event [10][12] - A new leadership structure was announced to align talent with long-term strategy, emphasizing operational excellence and AI enablement [13][14] - The company aims to leverage its existing customer base and partnerships to drive innovation and growth in the financial services sector [12][18] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the strong demand environment and the company's ability to close the year strongly, with a solid pipeline heading into 2026 [12][26] - The company raised its full-year revenue guidance to a range of $789-$793 million, reflecting a year-over-year growth of 13%-14% [22][24] - Management noted that the demand for digital banking solutions remains strong, as financial institutions seek to enhance their offerings in a changing interest rate environment [85] Other Important Information - The company authorized a share repurchase program for up to $150 million, indicating confidence in its financial position [21][22] - The gross margin for Q3 was 57.9%, up from 56% in the prior year, with expectations for further expansion in Q4 [19][20] Q&A Session Summary Question: Management changes and their timing - Management explained that the changes were made to align technical resources and enhance operational efficiency, particularly in light of a strong bookings quarter [30][32] Question: AI development and market appetite - Management highlighted ongoing conversations with conservative buyers about AI solutions, indicating a growing interest and potential for future contributions [38][39] Question: Cross-selling opportunities and renewal cohorts - Management confirmed strong cross-selling opportunities exist, particularly among tier one customers, with a similar renewal cohort composition expected for 2026 [64][110] Question: Pricing environment and competitive positioning - Management stated that there have been no significant changes in pricing discipline, maintaining a premium pricing strategy based on the value provided [59] Question: Gross margin outlook for 2026 - Management indicated that the completion of the cloud migration project will be a key driver for achieving the 60% gross margin target in 2026 [89]

Financial Data and Key Metrics Changes - WaFd Inc. reported net income available to common shareholders of $56.9 million or $0.72 per diluted share for Q4 2025, a slight decrease from $0.73 per share in Q3 2025 and an increase from $0.71 per share in Q4 2024 [5] - For the full fiscal year 2025, net income available to common shareholders was $211.4 million or $2.63 per diluted share, compared to $2.50 per share in fiscal 2024 [5] - Total cash decreased by $152 million in Q4, while total investments and mortgage-backed securities increased to $279 million [8] Business Line Data and Key Metrics Changes - Loans receivable decreased by $188 million during the quarter, primarily due to a decrease in inactive loan types, which fell by $216 million [6] - Loan originations for the quarter were $1.4 billion, significantly higher than $700 million in the previous quarter, marking the first time this fiscal year that originations outpaced repayments [6] - Non-interest income increased slightly to $18.4 million, with $4.6 million coming from WaFd Insurance, which saw a 12.5% revenue increase year-over-year [9] Market Data and Key Metrics Changes - Deposits increased by $51 million during the quarter, with non-interest-bearing deposits rising by $80 million or 3.2% [7] - Core deposits accounted for 78% of total deposits, up from 75% at the prior year-end [7] - The net loan-to-deposit ratio ended the quarter at 93.7% [7] Company Strategy and Development Direction - The company is transitioning from a thrift to a commercial bank, with a new strategic plan called Build 2030 aimed at increasing non-interest-bearing deposits from 11% to 20% by the end of fiscal 2030 [23] - The focus is on serving small businesses to achieve lower funding costs, with a reorganization of frontline bankers into specialized teams [24] - WaFd has launched WaFd Wealth Management, aiming to grow assets under management to $1 billion in the first two years [31] Management's Comments on Operating Environment and Future Outlook - Management acknowledged that the elevated interest rate environment and economic uncertainty have impacted loan demand and credit quality [15] - The company expects to see 8% to 12% growth in the active loan portfolio in the next year, while anticipating a runoff of $200 million to $300 million per quarter in inactive loans [42] - Management remains optimistic about the future, citing improvements in technology and client engagement as key drivers for profitability [71] Other Important Information - The company has exited the single-family mortgage lending market, which has allowed for a shift towards mortgage-backed securities [6] - WaFd's liquidity and capital profile are strong, with all capital ratios exceeding regulatory well-capitalized levels [8] - The company is actively managing credit quality, with delinquent loans at 0.6% and non-performing assets at 0.54% of total assets [11][12] Q&A Session Summary Question: What are the expectations for net growth in fiscal 2026? - Management expects 8% to 12% growth in the active portfolio, with inactive loans running off about $200 million to $300 million per quarter [42] Question: Can you provide an update on rate sensitivity and margin expectations? - Management indicated that margin could expand with future rate cuts, but noted a lag in full effectiveness [46] Question: What are the drivers behind the decrease in core loan yields? - The decrease was primarily due to an increase in non-accrual loans, which had a 3 basis point impact on the margin [51] Question: What is the outlook for time deposits? - Management aims for overall growth rather than shrinking the time deposit book, expecting to break even or see slight growth in time deposits [62] Question: How is the company approaching stablecoin and potential partnerships? - Management is monitoring the situation closely and sees potential opportunities but has not announced any partnerships yet [58]

Financial Data and Key Metrics Changes - The company generated revenue of $195 million, representing a 13% year-over-year growth and exceeding guidance [9][20] - Adjusted EBITDA reached $46 million, with a margin of 23.5%, reflecting a 53% increase from the prior year [9][26] - Free cash flow was strong at $42 million, with cash and investments totaling $532 million, up from $486 million in the previous quarter [9][27] Business Line Data and Key Metrics Changes - Subscription-based revenues grew 16% year-over-year, accounting for 81% of total revenue [21] - Services and other revenues increased by 1% year-over-year, driven by higher professional services tied to core conversions and M&A activity [21] - Total annualized recurring revenue (ARR) grew to $861 million, up 10% year-over-year, with subscription ARR at $716 million, a 13% increase [22] Market Data and Key Metrics Changes - The company saw significant bookings from Tier one, Tier two, and Tier three segments, with notable M&A activity among customers leading to incremental bookings [10][24] - The backlog increased to approximately $2.4 billion, up 3% sequentially and 21% year-over-year, driven by expansion with existing customers [24] Company Strategy and Development Direction - The company is focused on digital transformation, AI innovation, and enhancing fraud prevention capabilities through its Innovation Studio [12][32] - The strategy includes expanding into larger enterprise deals and maintaining a strong pipeline for the second half of the year [18][39] - The company aims to leverage M&A activity among its customers to drive growth and efficiency [11][97] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the pipeline and anticipated a strong second half of the year, particularly in enterprise activity [35][39] - The company expects to see lower churn rates in the second half of the year, despite a higher concentration of churn in Q2 [23][46] - The outlook for revenue and adjusted EBITDA for the full year has been raised, reflecting strong performance and market demand [29] Other Important Information - The company is transitioning to a cloud-based infrastructure, which is expected to enhance operational efficiency and reduce costs [111][114] - The Innovation Studio is becoming increasingly central to the company's offerings, with over 85% of digital banking customers utilizing it [18][62] Q&A Session Summary Question: Is the demand environment improving? - Management noted a strong pipeline but did not see a significant lift in new opportunities yet [35][36] Question: What is the outlook for enterprise activity? - Management indicated a more normal mix of Tier one deals expected in the second half of the year [39][40] Question: Can you quantify the penetration of risk and fraud solutions? - Management highlighted strong penetration but noted that quantifying it is challenging due to the nature of the offerings [44] Question: What drove the higher churn in Q2? - Management attributed it to localized churn and M&A transactions impacting the second quarter [46] Question: How is the gross margin outlook evolving? - Management indicated that both cost management and revenue mix shifts are contributing to improved gross margin expectations [54] Question: What are the cross-selling initiatives looking like? - Management reported strong cross-selling opportunities following the recent client conference [108]

Financial Data and Key Metrics Changes - In Q1 2025, the company reported total revenue of $97.8 million, representing a year-over-year growth of 28.5% [24] - Adjusted EBITDA improved to $12.1 million compared to $3.8 million in the same quarter last year, marking a significant increase [24] - The company exited the quarter with an Annual Recurring Revenue (ARR) of approximately $400 million, reflecting a 33% increase year-over-year [24][25] - The average revenue per user (RPU) was $19.74, up 18% compared to the previous year [26] Business Line Data and Key Metrics Changes - Subscription revenue grew by 27% in Q1 2025, accounting for 95% of total revenue [24] - The company added 36 new digital banking clients, representing 1.1 million digital users, and exited the quarter with 278 live clients [25] - The Mantle acquisition contributed significantly to the growth in RPU, with an estimated contribution of 1.8 to RPU this quarter [41] Market Data and Key Metrics Changes - The company reported a registered user growth of approximately 2.3 million or 13% compared to the previous year [25] - The demand for digital banking services remains strong, with no observed decline despite macroeconomic uncertainties [7][9] - The company noted a balanced demand from both banks and credit unions, with a focus on enhancing account opening experiences [53] Company Strategy and Development Direction - The company aims to leverage its digital banking platform to enhance customer acquisition and onboarding experiences, emphasizing the importance of a seamless digital experience [10][87] - Investments are being made in product development, particularly in onboarding, user experience, and personalization [14] - The company is building a strategic development center in India to increase product and engineering capacity while maintaining profitability commitments [17] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving the 2026 financial objectives, citing a strong sales pipeline and successful acquisition integration [7] - The demand for digital banking is viewed as essential for regional and community financial institutions to compete effectively [8] - Management indicated that the current macroeconomic environment has not led to a reduction in digital banking demand, with clients prioritizing their digital agendas [9][10] Other Important Information - The Mantle acquisition was completed on March 17, 2025, for an enterprise value of $393 million, which is expected to be accretive to adjusted EBITDA in 2026 [31][34] - The company has expanded its credit facility from $125 million to $225 million, enhancing its financial flexibility [30] Q&A Session Summary Question: Was the $5 million spend for the offshore initiative lighter in Q1? - Yes, it was a lighter expense in Q1, with the majority of the expense expected to concentrate in the third and fourth quarters of 2025 [38] Question: What contributed to the growth in revenue per user? - Mantle was the largest contributor, followed by success in add-on sales and new clients adopting more products [40] Question: Can you frame the cross-selling opportunity with Mantle? - Mantle had five transactions sold into the Alchemy base, and the integration is expected to yield significant cross-selling opportunities [46] Question: Where is the most traction seen with the Mantle acquisition? - Balanced demand is observed from both banks and credit unions, with a focus on enhancing account opening experiences [53] Question: What would it take for banks to slow spending on digital banking? - It would require extraordinary dislocation, as banks are managing expenses but not cutting digital banking projects [99][100]