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守正出奇,保利商旅的运营新启示
Xin Lang Cai Jing· 2026-02-12 12:13
Core Insights - The retail industry in China is facing significant challenges, including a saturated commercial space nearing 700 million square meters and an average vacancy rate exceeding 15%, leading to a shift towards "operation as king" [2][32] - Major players like China Resources, New City Holdings, and Longfor Group are focusing on "deep operation" strategies to enhance operational quality and asset value, aiming for a balance between scale and efficiency [2][32] - Poly Commercial Travel exemplifies the strategy of "stabilizing the foundation while innovating," aligning with industry leaders through its core actions of "merchant symbiosis, marketing breakthroughs, and regional deepening" [2][32] Part 1: From "Managing Merchants" to "Symbiotic Partners" - The core competitiveness of retail commercial properties has shifted from traditional space leasing to deep operational empowerment of the merchant ecosystem [2][32] - Poly Commercial Travel has introduced the "GROW Merchant Symbiosis Model," which evolves the role from "landlord" to "operating partner" and ultimately to "strategic partner," creating a symbiotic commercial ecosystem [3][33] - The GROW model is tailored to different project characteristics, demonstrating its effectiveness through successful collaborations, such as the "One Piece Pop-up Exhibition" in Guangzhou, which saw a 50% increase in traffic and a 30% rise in sales [5][35] Part 2: Precision Marketing Breakthroughs - The marketing landscape is transitioning from single large promotional events to more frequent, refined long-term activities, reflecting a shift in consumer behavior towards emotional and experiential consumption [8][39] - Poly Commercial Travel's "Good Times Appointment" campaign involved 105 events across 18 cities, resulting in a 29% increase in foot traffic and an 18% rise in sales [9][39] - The company emphasizes emotional value in marketing, moving from mere product transactions to creating emotional resonance with consumers [10][40] Part 3: Market Deepening Strategies - The retail commercial property sector is entering a new development cycle focused on deep-rooted and refined operations [21][51] - Poly Commercial Travel is committed to deepening its presence in high-energy urban areas, particularly in the Greater Bay Area and Yangtze River Delta, to create brand effects and market penetration [21][51] - The company has successfully established a product brand system called "Time Series," which includes various projects that have gained market recognition and consumer trust [21][51]