Core Viewpoint - The introduction of trust-based property management is effectively addressing long-standing issues in community property management, such as high fees and poor service, leading to increased fee collection rates and enhanced resident satisfaction [1][2][6]. Group 1: Implementation and Results - Trust-based property management projects have been signed in various regions, including Jilin and Xinjiang, with average fee collection rates exceeding 95% in trial communities [1]. - In Ordos, the implementation of trust-based property management reduced complaint rates from 90% to 10% and increased service satisfaction from below 20% to 80% [2]. - Chengdu leads the nation with over 1,200 communities adopting this governance mechanism, significantly improving management efficiency and fee collection rates [3]. Group 2: Mechanism and Features - The trust-based property management model separates management rights from income rights, ensuring transparency in fund management and supervision [6]. - Trust companies play a crucial role in this model, providing professional capabilities in fund management and compliance risk control [6]. - The model addresses traditional property management issues, such as opaque accounting and service quality disputes, by implementing clear fund allocation and management practices [6][8]. Group 3: Innovations and Future Directions - Some trust projects are incorporating smart contracts to enforce service quality metrics, enhancing accountability for property service providers [7]. - The dual trustee mechanism optimizes responsibilities among property companies and trust firms, ensuring effective service delivery and financial oversight [7]. - Trust companies are exploring this model as a new growth area to adapt to market changes and fulfill social responsibilities, while also protecting consumer prepayment funds [8].