Core Insights - The article highlights the implementation of intelligent government services in Weifang City, focusing on the use of AI technologies to enhance efficiency and user experience in administrative processes [1][2][3] Group 1: Intelligent Customer Service - Weifang has developed an intelligent customer service system that allows users to inquire about administrative matters using natural language, significantly improving the search process for required services [1] - The knowledge base for this system includes over 21,000 user-friendly entries derived from 1,974 administrative service items, achieving an accuracy rate of over 90% in responding to online inquiries [1] Group 2: Intelligent Pre-Approval System - The "Ai Xiaowei" system consolidates 126 approval-related policies and over 8,000 historical cases to create a smart pre-approval rules library, enhancing the efficiency of the approval process by 30% [2] - This system has already assisted in processing 285 business applications and identified over 400 material errors within a month of its launch [2] Group 3: Streamlined Approval Process - Weifang's government has developed a decision tree for 12 initial approval items, breaking them down into over 1,000 decision nodes to create 30 standardized guidance scenarios, which helps users navigate the approval process more effectively [2] - The introduction of intelligent guidance has led to a 60% increase in the first-time approval rate for submitted materials [2] Group 4: Overall Innovation in Government Services - The integration of AI technologies in Weifang's administrative services represents a significant innovation, transitioning from traditional online services to a more intelligent and user-friendly approach [3] - The "three-in-one" intelligent service model combines intelligent customer service, pre-approval, and guidance, positioning itself as a comprehensive digital government service solution [3]

Group 1 - The core idea of the news is the implementation of intelligent government services in Weifang City, enhancing efficiency and user experience through advanced technology [1][2][3] - Weifang has developed a knowledge base of over 210,000 entries for government service inquiries, improving the accuracy of responses to over 90% [1] - The introduction of the intelligent pre-review system "Ai Xiaowei" has led to a 30% increase in approval efficiency and identified over 400 material errors in just one month [2] Group 2 - The integration of natural language processing technology has resulted in a comprehensive "three-in-one" intelligent government service system, facilitating a shift from online to intelligent processing of services [3] - The intelligent guidance system has improved the first-time approval rate of submitted materials by over 60% [2] - The initiative aims to streamline the approval process by automatically generating optimal approval routes and correcting information deficiencies [2][3]