Core Insights - The "Double 11" shopping festival is shifting from product-driven consumption to service-driven, experience-driven, and emotional value-driven consumption [1][2] - E-commerce platforms are extending promotional periods and optimizing user shopping experiences to ignite consumer enthusiasm [2][7] - AI technology is deeply integrated into the shopping experience, enhancing operational efficiency and consumer engagement [4][5] Market Trends - Service consumption has emerged as a new highlight during this year's "Double 11," with significant increases in hotel and flight bookings [2][3] - The introduction of instant retail has led to noticeable growth in dining, beauty, and family entertainment sectors [2][3] - The overall sales of innovative products, particularly those offering emotional value, have surged, with some categories seeing year-on-year growth rates exceeding 800% [3][4] Technological Advancements - AI is transforming the entire shopping chain, improving decision-making and operational precision for platforms [4][5] - The number of AI systems in operation at major platforms has surpassed 30,000, significantly enhancing search recommendations and consumer engagement [4][6] - New technologies like unmanned warehouses and delivery systems are improving logistics efficiency and addressing last-mile delivery challenges [6] Promotional Strategies - The duration of the "Double 11" event has been extended to 37 days, allowing for a more gradual and thoughtful purchasing process for consumers [7][8] - This extended promotional period benefits merchants by allowing them to manage inventory more effectively and respond to consumer demand without the pressure of last-minute stockpiling [7][8] - The trend towards longer promotional cycles reflects a broader shift in consumer behavior, with a preference for thoughtful purchasing over impulsive buying [7][8] Future Directions - The focus is shifting from price competition to value competition, emphasizing the importance of technology and ecosystem integration to create additional value for consumers and merchants [8] - Companies are encouraged to leverage technological advancements to enhance consumer experiences and optimize supply chain management [8] - There is a call for platforms to support small and medium-sized businesses by providing better tools and data insights to improve efficiency and foster mutual growth [8]