Core Viewpoint - China Life Insurance is leveraging digital technology to transform insurance services, making them more intelligent, convenient, and warm, while promoting the integration of the digital economy with the real economy [1] Group 1: Digital Transformation - China Life Insurance is undergoing a comprehensive digital transformation to enhance insurance services, addressing issues such as slow claims processing and accessibility for elderly customers [2][5] - The company has developed a digital channel via WeChat for parents of students in remote areas, allowing for claims to be processed on the same day, significantly improving the efficiency of claims for over 1 million families [2][3] - The "Respect for the Elderly" mode in the life insurance app has been certified for accessibility, making it easier for elderly users to manage their insurance [2] Group 2: Technological Advancements - China Life Insurance has implemented artificial intelligence to streamline the claims process, achieving a fully automated claims operation where some cases can be settled in as little as 3 minutes [3] - The company has pioneered a direct settlement service for medical insurance, allowing for real-time billing without the need for claims applications, which has been rolled out in 19 provinces [3] - The digitalization rate in underwriting and claims processes has reached approximately 99%, showcasing the company's commitment to efficiency [3] Group 3: Ecosystem Development - China Life Insurance is building an insurance service ecosystem by collaborating with medical institutions, government platforms, and partner enterprises, moving towards a more open approach to digital transformation [4] - The company has launched a city-customized commercial health insurance product in Chongqing, achieving broad coverage through online channels [4] - Future plans include integrating various services such as healthcare and elderly care into the app, aiming to provide a one-stop service for customers [4][5]

Core Viewpoint - Chongqing Financial Regulatory Bureau is enhancing the integration of party building with financial reform and development, establishing a robust framework to drive modernization in Chongqing's financial sector [1] Group 1: Strengthening Party Leadership - The bureau has created a "1+1+N" organizational structure in collaboration with local banks and insurance institutions to promote party building activities [1] - A new evaluation system for party building has been established, allowing banks to consider corporate party building status in credit assessments, leading to preferential lending terms for well-rated enterprises [2] Group 2: Financial Services and Support - Over 12,000 financial grid members have been deployed across 38 districts and 11,000 villages/communities, facilitating loan disbursements exceeding 270 billion yuan to over 160,000 enterprises and individual businesses [2] - The bureau has initiated a new mechanism for dispute resolution, integrating various mediation resources and establishing financial grid stations to address financial conflicts effectively [3] Group 3: Digital Empowerment - The bureau has developed a leading digital financial infrastructure, connecting data from over 7,000 financial institutions and creating more than 400 digital application scenarios to enhance service efficiency [4] - Innovative digital applications have been launched, including property transfer services and small claims processing, benefiting millions and providing significant financial coverage [4] Group 4: Future Development Plans - A three-year action plan for the "Red Gold Yu" party building initiative will be formulated to promote high-quality development and deepen the integration of financial resources with grassroots governance [5] - The bureau aims to establish a grid-based financial service system and a financial advisory group focused on key industrial chains to enhance service effectiveness [6] Group 5: Dispute Resolution and Risk Prevention - The bureau plans to expand the financial grid stations to create a comprehensive network for financial education and rights protection, enhancing the multi-faceted dispute resolution mechanism [7] - A proactive approach to prevent illegal financial activities will be implemented, integrating financial grid members into local governance structures to strengthen grassroots defenses against financial crimes [7]