Core Viewpoint - A recent incident involving a woman who suffered a broken right foot due to a sudden locking of a Didi Qingju shared bicycle has raised significant safety concerns regarding shared bicycles in China [1] Group 1: Incident Details - The incident occurred when a woman was riding a Didi Qingju bicycle, which reportedly locked unexpectedly, leading to her injury [1] - The woman was diagnosed with three fractures in her right foot, and the platform indicated there was no record of an automatic lock in the backend, suggesting a possible chain malfunction [1] - Similar incidents have been reported by users of various brands, including Hello Bike and Meituan, indicating a broader issue within the shared bicycle industry [1][7] Group 2: Industry Statistics - As of December 2023, there are over 6 billion users of internet rental (electric) bicycles in China, with more than 12 million bicycles deployed across over 410 cities [1] - The number of internet rental bicycles exceeds 8 million across more than 700 cities, highlighting the extensive reach and popularity of shared bicycles [1] Group 3: Company Responses - Didi Qingju stated that bicycles should not automatically lock during use and that regular maintenance checks are conducted to ensure safety [1][12] - Hello Bike's response indicated that their technical team found no evidence of a technical defect causing automatic locking, suggesting user error or external factors may be involved [12][13] - Both companies are actively investigating user feedback and have implemented measures to improve safety and user experience [12][13]

Core Viewpoint - Didi Qinjun has responded to user complaints regarding incidents of automatic locking of bike wheels leading to injuries, indicating a commitment to user safety and prompt resolution of issues [1] Group 1: User Incident Response - Upon receiving user reports, Didi Qinjun immediately engaged with the affected users to verify the situation and arranged for safety specialists to handle accident management and insurance claims [1] - The company conducted both hardware and software inspections on the involved bicycles, finding that the issue was likely due to a loose chain rather than software-related problems [1] - Didi Qinjun expressed apologies for the negative riding experience caused to users and is currently facilitating the medical claim process, ensuring that users receive payments within three working days after submitting the required documentation [1]