Core Insights - China Dadi Insurance reported impressive results for the first half of 2025, achieving original premium income of 30.08 billion yuan, a year-on-year increase of 7.1% [1][3] - The company’s net profit reached 1.01 billion yuan, reflecting a significant improvement in profitability [3] - The comprehensive solvency adequacy ratio stood at 286%, indicating a strong financial position [3] Performance Growth - The premium income of 30.08 billion yuan marks a record high for the company, with the first half of 2025 being the best performance in five years [3] - The overall property and casualty insurance market saw a premium income of 1.69 trillion yuan in 2024, with Dadi Insurance outperforming the market growth rate [3] - The company’s strategic transformation towards high-quality development is evident as it adapts to the changing industry landscape [3][4] Business Structure and Innovation - Dadi Insurance has focused on enhancing business structure management and optimizing policy cost control, leading to a significant expansion of underwriting profit margins [4] - The auto insurance segment showed resilience, with original premium income of 13.22 billion yuan, where household vehicle premiums accounted for 62.1% [4] - Non-auto insurance business also demonstrated steady growth, achieving original premium income of 16.86 billion yuan, a year-on-year increase of 10.8% [4] Strategic Initiatives - The company has integrated its operations with national strategies, providing risk protection exceeding 11 trillion yuan across various sectors [8] - In the technology insurance sector, Dadi Insurance has provided risk coverage of over 400 billion yuan, supporting the transformation of emerging industries [8] - The company has launched innovative products in green finance, including insurance for new energy vehicles, with risk coverage nearing 1 trillion yuan [8] Digital Transformation - Dadi Insurance is accelerating its digital transformation, implementing 19 AI innovation applications and establishing over 1,100 intelligent agents [9] - The digital initiatives are enhancing the company's core competitiveness in the insurance sector [9] - The year 2025 is pivotal for Dadi Insurance as it continues to focus on core strategies and product innovation to drive high-quality development [9]

Core Viewpoint - The 10th "520 Customer Service Festival" by China Dadi Insurance emphasizes the company's commitment to customer service and showcases its achievements over the past decade [1][3][10]. Summary by Sections Event Overview - The festival is themed "Accompanying Time, Service for the Future" and aims to highlight the company's service achievements and brand warmth through innovative online and offline activities [1]. Historical Context - Since 2016, the "520 Customer Service Festival" has served as an important annual event for the company to express gratitude to its customers, marking a decade of service transformation and growth [3]. Service Plans Announced - Six service plans were unveiled: 1. **Star Rights Upgrade Plan**: Enhanced benefits for star-rated customers, including travel and family packages for five-star clients and exclusive service packages for four-star clients [5]. 2. **Warm Claim Service Plan**: Focused on customer-centric and technology-driven claims services, introducing "One Call Claim" and "Code Claim" services [5]. 3. **Family Protection Service Plan**: Launched "Love Home Insurance 4.0," offering comprehensive family protection solutions [5]. 4. **Health Protection Service Plan**: Upgraded to cover six major health and lifestyle benefits [5]. 5. **Small and Micro Enterprises Service Plan**: Provides risk protection across nine business scenarios [5]. 6. **Intelligent Service Upgrade Plan**: Revamped the company app with new visual styles and AI assistant features for a more efficient service experience [6]. Interactive Experience - The event featured multiple interactive booths, showcasing the company's service history, consumer rights protection, and innovative claims services through engaging activities [8]. Future Commitment - The festival not only reflects on the past decade but also reaffirms the company's commitment to customer-centric service, innovation, and professional excellence moving forward [10].