Core Viewpoint - Hainan Strait Shipping Co., Ltd. is collaborating with the Hainan Provincial 12345 Management Center to enhance ferry services across the Qiongzhou Strait, driven by a focus on party building and government-enterprise cooperation [1][3]. Group 1: Collaboration Initiatives - The second party branch of Hainan Strait Shipping and the party branch of the Hainan Provincial 12345 Management Center launched joint activities themed "Party Building to Enhance Synergy, Zero Distance in Government Services" [3]. - Activities included on-site visits to the New Hai Passenger Transport Hub, where participants learned about port production organization and identified service improvement opportunities [3]. - A specialized learning exchange was held to explore business synergies and resource advantages, leading to the establishment of government-enterprise support partnerships [3]. Group 2: Efficiency Improvement Strategies - A meeting addressed issues such as work order processing timeliness, satisfaction rates, and information accuracy, aiming to enhance efficiency [4]. - Seven key consensus areas were established, including systematic construction empowerment, risk intelligence early warning, peak emergency linkage, data deep mining, policy think tank sharing, precise training enhancement, and joint publicity matrix construction [4]. - The collaboration aims to improve customer service management, strengthen the "immediate response to complaints" mechanism for truck drivers, and create a joint guarantee team during peak travel periods [4]. Group 3: Future Directions - The partnership signifies a solid step towards optimizing service quality through government-enterprise collaboration, with a commitment to continue deepening cooperation [4]. - The focus will remain on party building as a guiding principle, contributing to the construction of the Hainan Free Trade Port and enhancing public service [4].