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Tims天好中国卢永臣:如何卖出5800万个贝果?丨36氪专访
36氪· 2025-02-27 13:48
Core Viewpoint - The Chinese coffee market is undergoing a significant adjustment period, with a notable decline in the number of stores and a shift towards healthier food options, particularly bagels, as a key product for Tims [2][3][4]. Group 1: Market Dynamics - Over 45,000 coffee shops have disappeared in China in 2024, indicating a market contraction [3]. - The coffee industry is experiencing a price war, particularly with the "9.9 yuan" pricing strategy, but the situation is becoming more rational [28][29]. - The market is transitioning from rapid expansion to refined operations, focusing on new growth points such as lower-tier markets [32]. Group 2: Tims' Strategy - Tims is focusing on brand differentiation and has initiated internal reforms, including the divestment of the Popeyes brand and the closure of underperforming stores [7][26]. - The company has sold over 58 million bagels, which have become its most popular product, and aims to increase sales during lunch hours [15][16]. - Tims' warm food sales now account for over 50% of total orders, with an average transaction value stable at around 30 yuan [17]. Group 3: Product Development - Tims emphasizes the importance of bagels in its product lineup, which aligns with the health-conscious trends in the Chinese market [14]. - The company maintains a new product launch frequency of every 2 to 3 weeks, focusing on core products rather than rapid expansion [21]. - Tims is also exploring new flavors, such as tomato-flavored coffee, to cater to evolving consumer preferences [24][25]. Group 4: Operational Insights - The company has a membership base exceeding 24 million, indicating strong customer engagement [22]. - Tims has a healthy store ratio of 40% franchise to 60% company-owned, with plans to expand its franchise model [36][35]. - The average initial investment for a Tims franchise is between 600,000 to 700,000 yuan, with a payback period of 2 to 3 years for most stores [39]. Group 5: Future Outlook - Tims aims to achieve cash flow profitability by 2025, with a focus on enhancing its breakfast and lunch offerings [46]. - The company is cautious about aggressive expansion, preferring to solidify its presence in first and second-tier cities while exploring franchise opportunities [41][42].