Core Viewpoint - The company is taking significant measures to address issues raised in a recent report regarding product promotion, agency policies, and sales practices, and is actively communicating with affected consumers to resolve complaints [1][3][4]. Group 1: Company Response - The company has acknowledged consumer complaints and is working to refund affected customers, including a consumer who received a refund for a 20,000 yuan purchase [1][3]. - A corrective action report has been issued, identifying key issues such as misleading product promotion, inadequate clarity in agency policies, and discrepancies in packaging equipment pricing [3][4]. Group 2: Measures for Improvement - The company plans to eliminate ambiguous statements in promotional materials and prohibit misleading advertising practices [4]. - It will enhance the clarity of agency policies, including entry requirements and support for agents, to prevent misunderstandings [4]. - The company will adjust its sales strategy for packaging equipment, ensuring transparency regarding market prices and company pricing [4].