Core Insights - Jinhua has enhanced the application of artificial intelligence in government services, providing a more efficient and convenient experience for businesses and citizens [1] - The average processing time for government service matters in Jinhua has improved, with acceptance time reduced by 23.08% to 0.2 hours and processing time decreased by 21.69% to 0.65 hours [1] - The city has implemented AI models in various platforms, including the "Zheli Ban" app and self-service terminals, offering personalized services such as navigation, intelligent search, and smart Q&A [1] Scene Construction - Jinhua has planned three main areas for scene construction: intelligent consultation, intelligent guidance, and intelligent assistance [2] - Intelligent consultation utilizes multi-turn dialogue to accurately understand citizen needs and provides precise answers based on a government service knowledge graph, creating a new model that combines intelligent consultation with human support [2] - Intelligent guidance offers online service entry points and offline service channels after identifying service needs, including route planning, appointment scheduling, and assistance with submissions [2] - Intelligent assistance addresses common issues during the application process, such as incorrect form filling and material uploads, by providing browser plugins to help users complete their submissions efficiently [2]