（来源：湖州日报） 转自：湖州日报 记者 邵丹红 本报讯 "没想到现在在家门口就能办好养老金申请，真是太方便了。"近日，在南浔区双林镇勤裕村便 民服务站，60岁村民张女士在帮办员小吕的协助下，在自助网办区提交了城乡居民养老保险待遇申领材 料。办理过程中，工作人员还帮她初步估算每月领取金额。 2025年，勤裕村对村级便民服务站全面改造提升，通过完善设施、拓展功能，使其成为村民办事的重要 平台。站内设有综合窗口，可办理社保、调解、民政、残联等108项服务事项。"我们专门推出了帮办代 办机制和'延时+'服务，对老年人等特殊群体提供上门服务，年轻人也可预约周末或下班时间前来办 理。"小吕介绍。 在湖州，像勤裕村这样的村（社区）便民服务点已建成1284个，乡镇（街道）便民服务中心74个，实现 基层服务网点全覆盖。截至目前，全市依申请政务服务办件"一网通办"率达99.7%。 以依申请政务服务办件"一网通办"为牵引，我市持续推动线上线下深度融合，群众既可选择线下窗口办 理，也可通过"浙里办"App等平台在线申报。如今，依托浙江政务服务网和一体化数据平台，我市应用 RPA、AI大模型等技术实现智能审批和数据共享。安吉县通过R ...

"动小明你好，国防动员的含义是什么？""请问附近的人防工程在哪里？"活动现场，国动和人防服 务智能体"动小明"正式上线，面对市民的各类提问，"动小明"都能快速精准作答。市民只需在浙里办 App搜索"国防动员"，即可体验这一全新的智能服务。据介绍，"动小明"深度依托杭州城市大脑中枢算 力支撑，整合国防动员语料库资源，具备智能问答、资源查询、业务办理与在线学习四大功能。 此外，杭州市国防动员办公室还与杭州电子科技大学签订战略合作协议，推动"动小明"智能体作为 军事教育实践课的重要线上资源，将观看国防动员视频资源和国防知识答题等列入学生学分系统，努力 培养关心国防、热爱国防、支持国防、保卫国防的新时代青年。 从防空洞里的宣讲课堂到未来社区的"数字体验"，从中小学校的"历史回响"到云端智能体的"秒级 响应"，杭州正通过网格化布局、数字化赋能、社会化参与，构建起全民国防教育新格局。杭州市国防 动员办公室负责人表示："杭州高度重视国防教育，持续推动国防教育与基层治理深度融合，将打造更 多可复制、可推广的教育场景，逐步构建起'处处是课堂、时时可学习、人人皆参与'的基层国防教育新 生态，进一步推进全民国防教育走深走实。" 建 ...

Group 1 - The core concept of the news is the launch of Hangzhou's first "Night Market for Government Services," aimed at providing convenient and accessible services to citizens and tourists in the West Lake scenic area [1] - The initiative includes a "Quick Service Area" focusing on high-frequency matters such as social security, medical insurance, and housing funds, allowing citizens to complete tasks using mobile apps with on-site assistance [1] - During the opening event, the Quick Service Area facilitated 28 business transactions and received over 1,500 consultations and experiences within just two hours, showcasing the effectiveness of the new service model [1] Group 2 - The government service center plans to continuously optimize service content based on feedback from citizens and tourists, indicating a commitment to improving the "Night Market" and "Non-Working Hour Appointment System" [2] - The initiative is seen as a way to transform public spaces into a bridge connecting citizen needs with efficient services, enhancing the overall urban experience [2]

Core Insights - Jinhua has enhanced the application of artificial intelligence in government services, providing a more efficient and convenient experience for businesses and citizens [1] - The average processing time for government service matters in Jinhua has improved, with acceptance time reduced by 23.08% to 0.2 hours and processing time decreased by 21.69% to 0.65 hours [1] - The city has implemented AI models in various platforms, including the "Zheli Ban" app and self-service terminals, offering personalized services such as navigation, intelligent search, and smart Q&A [1] Scene Construction - Jinhua has planned three main areas for scene construction: intelligent consultation, intelligent guidance, and intelligent assistance [2] - Intelligent consultation utilizes multi-turn dialogue to accurately understand citizen needs and provides precise answers based on a government service knowledge graph, creating a new model that combines intelligent consultation with human support [2] - Intelligent guidance offers online service entry points and offline service channels after identifying service needs, including route planning, appointment scheduling, and assistance with submissions [2] - Intelligent assistance addresses common issues during the application process, such as incorrect form filling and material uploads, by providing browser plugins to help users complete their submissions efficiently [2]