翠园粤菜餐饮服务

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翠园广州门店被质疑收“白开水费”不合理
Bei Jing Shang Bao· 2025-07-03 02:57
Company Overview - The restaurant involved, Cuiyuan (Taikoo Hui branch), is a brand under the Hong Kong Maxim's Group, established in 1971, specializing in Cantonese cuisine [2]. Pricing Controversy - A recent incident highlighted a pricing issue where two customers were charged 11 yuan for plain water in addition to the cost of tea and a service fee of 10% [1]. - The restaurant's staff clarified that the plain water charge of 11 yuan per person is standard, and the tea price only covers one person's tea service [1]. Regulatory Compliance - The Guangzhou Tianhe District Market Supervision Administration stated that as long as the restaurant clearly marks the price of plain water, the charging practice is considered normal and compliant [2]. - Consumers are advised to check for any pricing indications before ordering, and if there is no clear pricing, they can file a complaint [2].