航班预留座位服务
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航班预留座位或将有“标”可循
Xin Lang Cai Jing· 2026-01-27 23:07
Core Viewpoint - The China Air Transport Association is developing a group standard for "Public Air Transport Enterprises Flight Seat Reservation Rules" to standardize seat reservation practices among airlines, aiming to better meet the diverse seating preferences of passengers [2] Group 1 - The initiative is guided by the Civil Aviation Administration of China [2] - The standard will address key aspects such as types, scope, proportions of reserved seats, and passenger information disclosure [2] - A public consultation for the standard will be conducted soon [2]
机票锁座将被规范
2 1 Shi Ji Jing Ji Bao Dao· 2026-01-24 03:44
Core Viewpoint - The Civil Aviation Administration of China (CAAC) is guiding the China Air Transport Association to establish a group standard for flight seat reservation rules, aiming to address consumer complaints regarding airlines' seat locking practices and to better meet diverse passenger needs [2][12]. Group 1: Seat Locking Practices - A recent survey by the Jiangsu Consumer Protection Committee revealed that the average seat locking ratio for ten major airlines in the economy class is 38.7%, with some routes exceeding 60% [5][6]. - Airlines justify seat locking as a means to reserve seats for special passengers and maintain flight load balance, but many consumers find this practice contradictory, as preferred seats are often locked while less desirable seats remain available [6][7]. - The locked seats are concentrated in desirable locations, such as front rows and exit rows, while the free seats are typically in less favorable areas [6][7]. Group 2: Revenue Generation - Airlines are increasingly relying on auxiliary revenue streams, such as seat selection fees, to offset rising operational costs and losses incurred during the pandemic [10][12]. - The global auxiliary revenue for airlines is projected to reach $148.4 billion in 2024, accounting for nearly 15% of total industry revenue, highlighting the importance of this revenue source [3][11]. - Domestic airlines in China have been slow to develop auxiliary revenue compared to international counterparts, with reported figures significantly lower than global averages [12]. Group 3: Regulatory Response - The CAAC's initiative to create standardized seat reservation rules is seen as a response to consumer complaints and aims to establish a more equitable market environment [12][13]. - Experts suggest that a reasonable proportion of free seats should be maintained to ensure fair access for all passengers, with recommendations for airlines to keep over 50% of seats available for free selection [14][15].
中国航协开展航班预留座位规则标准制定!曾有航司锁座被约谈
Nan Fang Du Shi Bao· 2026-01-23 07:05
Core Viewpoint - The China Air Transport Association is developing a group standard for "Public Air Transport Enterprises Flight Seat Reservation Rules" to regulate seat reservation practices among airlines, addressing consumer concerns about seat locking and paid seat selection services [1][2]. Group 1: Regulatory Developments - The new standard aims to define the types, scope, proportions of reserved seats, and passenger information disclosure [1]. - The standard will be open for public consultation soon, inviting feedback from travelers and the general public [1]. Group 2: Consumer Concerns - Consumers have reported issues with airlines locking desirable economy class seats, making them either unavailable or subject to additional fees or point redemption [1]. - The Jiangsu Consumer Protection Committee has indicated that locking seats that should be part of standard services may violate consumer rights [2]. Group 3: Airline Responses - Airlines such as 吉祥航空 (Juneyao Airlines) and 四川航空 (Sichuan Airlines) have acknowledged the concerns and are conducting internal evaluations and self-corrections in response to the Jiangsu Consumer Protection Committee's requirements [2].
中国航协开展航班预留座位规则标准制定,拟对预留座位的种类、范围、比例及旅客信息告知等关键内容进行规范
Jin Rong Jie· 2026-01-23 03:51
Core Viewpoint - The Civil Aviation Administration of China (CAAC) is guiding the China Air Transport Association to establish a group standard for flight seat reservation rules, aiming to standardize the types, scope, proportion, and passenger information disclosure related to seat reservations in the airline industry [1]. Group 1 - The China Air Transport Association is organizing airlines to develop a standard for flight seat reservation rules to better meet diverse passenger needs [1]. - The new standard will address key aspects such as the types of reserved seats, the scope of reservations, the proportion of seats reserved, and the information provided to passengers [1]. - Prior to this initiative, the Jiangsu Provincial Consumer Protection Committee had reported issues with seat reservation practices among ten airlines, including excessive locking of premium seats and opaque unlocking mechanisms [1].
中国航协开展航班预留座位规则标准制定
Xin Lang Cai Jing· 2026-01-23 03:34
Core Viewpoint - The article discusses the initiative by the China Air Transport Association to establish a group standard for flight seat reservation practices among airlines, aimed at better meeting the diverse seating preferences of passengers [1] Group 1: Regulatory Framework - The China Air Transport Association is organizing airlines to develop the "Public Air Transport Enterprises Flight Seat Reservation Rules" under the guidance of the Civil Aviation Administration [1] - The standard will regulate key aspects such as the types, scope, and proportion of reserved seats, as well as the communication of passenger information [1] Group 2: Public Engagement - The standard is set to be publicly solicited for opinions soon, inviting valuable suggestions from passengers and the broader community [1]