Core Viewpoint - The article emphasizes the importance of digital finance as a core driver of the modern economic system, highlighting its role in reshaping the financial ecosystem and its integration within the domestic securities industry. Northeast Securities is actively pursuing a digital transformation strategy aimed at creating distinctive digital financial services [1]. Group 1: Digital Transformation Strategy - Northeast Securities established a digital transformation strategy in 2021 to achieve differentiated development, which includes a comprehensive digital strategy plan and a digital panorama blueprint [3]. - The company's president oversees the implementation of the digital transformation strategy, supported by an information technology governance committee and a dedicated digital transformation promotion working group [3]. - Each department within Northeast Securities has appointed digital transformation specialists to facilitate the transition, supported by a framework focusing on technology governance, data governance, organizational talent, and ecological cooperation [3]. Group 2: Distinctive Digital Financial Services - One of the key goals of Northeast Securities' digital finance initiative is to create distinctive digital financial services, focusing on two main aspects: digital and integrated operations for retail clients and specialized services for stock clients [3][4]. - The company has developed three major wealth management digital platforms that integrate employee and client interfaces, achieving comprehensive digital coverage of retail client service processes [3]. Group 3: Data Governance and Decision-Making - Northeast Securities places significant emphasis on data governance, establishing a governance committee and a cross-departmental data management working group to coordinate data strategy planning and execution [6]. - The company has implemented a data middle platform that serves as the core hub for data governance and application, enhancing data retrieval efficiency and ensuring data asset management [7]. - A data-driven decision-making culture is being developed, focusing on business pain points and creating scenario-based data governance to drive collaboration and effectiveness [6]. Group 4: Application of Technology - Northeast Securities has integrated artificial intelligence (AI) technology into various areas such as account opening, customer service, investment advisory, and compliance, achieving a 98% recognition rate for online account opening through optical character recognition (OCR) technology [9]. - The intelligent customer service system has reduced the manual intervention rate from 100% to 25%, significantly decreasing customer wait times and operational costs [9]. Group 5: Talent Development - The company faces challenges in digital transformation, including data silos and a shortage of digital talent. Northeast Securities plans to enhance its talent structure by recruiting skilled professionals in key areas such as data governance and IT product management by 2025 [11]. - A comprehensive talent introduction and training plan is established annually to ensure the continuous improvement of the technical talent structure [11]. Group 6: Project Management and Implementation - Digital transformation is a key focus in Northeast Securities' annual operational plan, with a project management office (PMO) overseeing the collaboration between business and technical departments to achieve project goals [12]. - The company conducts regular tracking and supervision of project implementation, ensuring effective progress in digital finance initiatives [12].

Core Viewpoint - Digital finance is reshaping the financial ecosystem and is a key focus for Northeast Securities, which is actively pursuing a digital transformation strategy aimed at creating distinctive digital financial services [1][2]. Group 1: Digital Transformation Strategy - Northeast Securities established a digital transformation strategy in 2021 to achieve differentiated development, including a comprehensive digital blueprint that outlines technology planning and vision [2]. - The company's president oversees the implementation of the digital transformation strategy, supported by an information technology governance committee and a dedicated digital transformation working group [2][8]. - Each department has appointed digital specialists to facilitate the digital transformation efforts, supported by a framework encompassing technology governance, data governance, organizational talent, and ecosystem collaboration [2]. Group 2: Digital Financial Services - The goal of creating distinctive digital financial services focuses on two main areas: digital and integrated operations for retail clients and specialized services for stock clients [2][3]. - Northeast Securities has developed three digital wealth management platforms that integrate employee and client interfaces, enhancing the digital service process for retail customers [2]. Group 3: Data Governance and Decision-Making - The company emphasizes data governance by establishing a governance committee and cross-departmental data management teams to coordinate data strategy and execution [4]. - A centralized data management system has been implemented to standardize data and provide unified data services, enhancing decision-making through a data-driven culture [4]. - The data platform collaborates with business departments to create an indicator and tagging system, supporting precise marketing and risk management [4]. Group 4: Technology Application and Efficiency - Northeast Securities has integrated AI technology into various areas such as account opening, customer service, and compliance, significantly improving operational efficiency [5][6]. - The online account opening process utilizes OCR technology, achieving an identification rate of over 98% for documents [6]. - The intelligent customer service system has reduced the manual intervention rate from 100% to 25%, effectively decreasing customer wait times and operational costs [6]. Group 5: Talent Development and Challenges - The company faces challenges in digital transformation, including data silos, integration difficulties, and a shortage of digital talent [7]. - Northeast Securities plans to enhance its talent structure by recruiting skilled professionals in key areas such as data governance and IT product management by 2025 [7]. - The company has established a performance evaluation mechanism for departments involved in financial technology projects, ensuring accountability and progress tracking [7][8].

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