Workflow
跑路赔解决方案
icon
Search documents
预付式消费难题迎新解 美团首发“安心消费”全系列产品
Core Points - The "Safe Consumption in Beijing" press conference was held, organized by Meituan and supported by multiple government departments to enhance consumer rights and safety [1][2] - Meituan launched a series of "Safe Consumption" products aimed at various service sectors, including flexible payment solutions and refund policies to improve consumer experience and security [1][2] Group 1: Product Offerings - Meituan introduced "Flexible Payment" and "Runaway Compensation" solutions for the sports and fitness sector [1] - For services like foot massage, hairdressing, and family entertainment, Meituan offers a "per-use redemption" model with refundable remaining balances [1] - In the education sector, consumers can purchase "Safe Learning" packages that allow for per-class payment and refunds if services are not fulfilled [1] Group 2: Market Impact - Over 35,000 stores in Beijing have adopted Meituan's "Safe Consumption" products, with over 50% coverage in the fitness industry and over 40% in sports training [2] - The consumption amount for beauty and fitness services in Beijing increased by over 62% year-on-year as of August, indicating the effectiveness of the "Safe Consumption" initiative [2] - The initiative aims to leverage technology for regulatory compliance and to address challenges in prepaid consumption, promoting digital transformation in the sector [2]
美团“安心消费”全系列产品在京首发
Bei Jing Shang Bao· 2025-09-13 02:20
Group 1 - The core idea of the article is that Meituan has launched a series of "安心消费" (Safe Consumption) products aimed at enhancing consumer confidence and safety in various service sectors, including fitness, education, and beauty [1][3] - The "安心消费" products include flexible payment solutions and refund policies that ensure consumer funds are protected, thereby improving the overall consumer experience [1] - Over 35,000 stores in Beijing have joined the "安心消费" initiative, with over 50% coverage in the fitness industry and over 40% in sports training [3] Group 2 - Meituan reported a year-on-year increase of over 62% in in-store consumption for services like beauty and fitness in Beijing as of August, indicating the significant impact of the "安心消费" products on consumer spending [3] - Local governments are actively implementing measures to promote the healthy development of prepaid consumption, ensuring consumer fund safety and stimulating service consumption to expand domestic demand [3] - The Supreme People's Court has issued guidelines to address consumer disputes and combat unfair practices such as operators absconding with funds and refusing refunds, which aligns with the government's focus on consumer rights protection [3]