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预付式消费难题迎新解 美团首发“安心消费”全系列产品
Zhong Guo Qing Nian Bao· 2025-09-13 10:53
Core Points - The "Safe Consumption in Beijing" press conference was held, organized by Meituan and supported by multiple government departments to enhance consumer rights and safety [1][2] - Meituan launched a series of "Safe Consumption" products aimed at various service sectors, including flexible payment solutions and refund policies to improve consumer experience and security [1][2] Group 1: Product Offerings - Meituan introduced "Flexible Payment" and "Runaway Compensation" solutions for the sports and fitness sector [1] - For services like foot massage, hairdressing, and family entertainment, Meituan offers a "per-use redemption" model with refundable remaining balances [1] - In the education sector, consumers can purchase "Safe Learning" packages that allow for per-class payment and refunds if services are not fulfilled [1] Group 2: Market Impact - Over 35,000 stores in Beijing have adopted Meituan's "Safe Consumption" products, with over 50% coverage in the fitness industry and over 40% in sports training [2] - The consumption amount for beauty and fitness services in Beijing increased by over 62% year-on-year as of August, indicating the effectiveness of the "Safe Consumption" initiative [2] - The initiative aims to leverage technology for regulatory compliance and to address challenges in prepaid consumption, promoting digital transformation in the sector [2]
美团“安心消费”全系列产品在京首发
Bei Jing Shang Bao· 2025-09-13 02:20
Group 1 - The core idea of the article is that Meituan has launched a series of "安心消费" (Safe Consumption) products aimed at enhancing consumer confidence and safety in various service sectors, including fitness, education, and beauty [1][3] - The "安心消费" products include flexible payment solutions and refund policies that ensure consumer funds are protected, thereby improving the overall consumer experience [1] - Over 35,000 stores in Beijing have joined the "安心消费" initiative, with over 50% coverage in the fitness industry and over 40% in sports training [3] Group 2 - Meituan reported a year-on-year increase of over 62% in in-store consumption for services like beauty and fitness in Beijing as of August, indicating the significant impact of the "安心消费" products on consumer spending [3] - Local governments are actively implementing measures to promote the healthy development of prepaid consumption, ensuring consumer fund safety and stimulating service consumption to expand domestic demand [3] - The Supreme People's Court has issued guidelines to address consumer disputes and combat unfair practices such as operators absconding with funds and refusing refunds, which aligns with the government's focus on consumer rights protection [3]
提信心、促消费 美团在京发布“安心消费”全系列产品
Yang Shi Wang· 2025-09-13 01:42
Core Viewpoint - The article discusses the introduction of the "Safe Consumption" initiative by Meituan, aimed at addressing the trust crisis in prepaid consumption across various industries, particularly in fitness and education sectors [1][2]. Group 1: Safe Consumption Initiative - Meituan launched a series of "Safe Consumption" products, including flexible payment and compensation solutions for the fitness sector, and a "Safe Learning" product for educational training, promoting a pay-per-use model [1][2]. - Over 35,000 stores in Beijing have joined the "Safe Consumption" initiative, with over 50% coverage in the fitness industry and over 40% in sports training [1]. - The initiative aims to enhance consumer trust by providing guarantees for funds and improving service experiences across various sectors, including beauty, fitness, and family entertainment [1][2]. Group 2: Government and Industry Support - The Beijing government has integrated prepaid consumption management into key tasks for building a safe and international consumption center, leveraging technology for regulatory innovation [2]. - The "Safe Learning" product allows for a pay-per-class model, enabling refunds for unused funds if service providers fail to deliver, thus reducing consumer concerns [3]. - The shift towards flexible, short-term payment models reflects changing consumer preferences, moving away from large upfront payments [3]. Group 3: Merchant Support and Future Plans - Meituan offers support measures for participating merchants, including online and offline traffic resources, exclusive branding materials, and platform subsidies [4]. - The company aims to create a safe, transparent, and sustainable consumption model, enhancing consumer rights and boosting confidence in spending [4]. - Future plans include continuous innovation in product offerings and collaboration with government and businesses to strengthen the "Safe Consumption" framework [4].
提信心、促消费,美团在京发布“安心消费”全系列产品
Zhong Guo Zhi Liang Xin Wen Wang· 2025-09-12 09:31
Core Points - The article discusses the launch of Meituan's "Safe Consumption" series products aimed at addressing the issues of prepaid consumption and enhancing consumer confidence in various service industries [1][2][3] - Meituan's solutions include flexible payment options and refund guarantees for fitness, education, and other service sectors, significantly impacting consumer spending behavior [1][2][3] Group 1: Safe Consumption Products - Meituan introduced "Flexible Payment" and "Refund Guarantee" solutions in the fitness sector, allowing consumers to purchase short-term fitness cards and enjoy protection against business closures [2][3] - The "Safe Learning" product in the education sector enables consumers to pay per class, with a refund option if the service provider fails to deliver [3][4] - Over 35,000 stores in Beijing have joined the "Safe Consumption" initiative, with over 50% coverage in the fitness industry and over 40% in sports training [1][2] Group 2: Consumer Experience and Industry Impact - The introduction of these products has led to a significant increase in consumer spending, with a reported over 62% year-on-year growth in service consumption in Beijing [1][2] - Consumers have shared positive experiences regarding refunds and service guarantees, indicating a shift towards more flexible and secure payment models [3][4] - The trend shows a growing preference among younger consumers for short-term, flexible payment options, moving away from large upfront payments [3][4] Group 3: Support for Participating Merchants - Meituan provides various support measures for merchants participating in the "Safe Consumption" program, including online and offline traffic resources and platform subsidies [8] - The collaboration with SaaS service providers in the fitness and education sectors aims to enhance service quality and operational efficiency for merchants [6][8] - The initiative is expected to promote long-term industry development by shifting from high-volume sales to refined service management [6][8]