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建行吉林省分行:适老服务暖桑榆 反诈科普筑防线
Zhong Guo Jin Rong Xin Xi Wang· 2025-12-02 12:18
转自:新华财经 近年来,中国建设银行吉林省分行(以下简称"建行吉林省分行")紧扣中国特色金融文化建设要求,以 党建为引领、以民生为导向,聚焦老年群体金融服务需求与风险防范痛点,辖内多家机构联动发力,通 过"上门服务解民忧、科普反诈筑防线、银社联动促和谐"的多元举措,打造"一站式、有温度"的养老金 融服务体系,用专业与温情为银发群体撑起金融"保护伞",让金融服务的暖意浸润"夕阳红"。 党建引领强根基 上门服务"零距离" 建行吉林省分行充分发挥基层党组织战斗堡垒作用和党员先锋模范作用,辖内多支"张富清金融服务 队"主动走出网点,下沉服务一线,将金融服务延伸至社区巷陌、乡村田野。针对老年客户行动不便、 独居失能等特殊情况,工作人员携带移动服务设备上门,精准解决医保卡密码重置、账户激活、养老金 支取、社保卡换发等急难愁盼问题。 延边分行的服务队已覆盖辖区10余个社区与村镇,用脚步丈量民情;九台支行的"敬老服务专员"走进乡 镇村落,为老年村民现场办理业务,69岁的村民李大爷感慨地说:"以前去城里网点要坐一小时车,现 在十分钟就办好了社保卡激活,太贴心了!"长春工农大路支行在第三代社保卡升级工作中,针对年迈 体弱的老年客 ...
泸州银行携金融科技新成果亮相国际金融展,普惠金融适老服务成焦点
Cai Fu Zai Xian· 2025-07-03 06:45
Core Insights - The 2025 China International Financial Expo has commenced in Shanghai, featuring over 300 participating institutions, including domestic and international financial entities, technology companies, and industry organizations [1] - Luzhou Bank, as the first listed bank in a prefecture-level city in Southwest China, showcased its innovative practices in inclusive finance, pension finance, financial technology, and collaborative construction of a western financial center [1] - The bank's new generation electronic banking platform project won the "Best Technology Innovation Award" at a recent financial competition, highlighting its technological advancements [1] Group 1: Inclusive Finance Innovations - Luzhou Bank has launched a fully intelligent credit center system, enabling "minute-level credit approval" through AI decision engines and blockchain technology, providing a seamless service experience [2] - The bank has developed a matrix of 23 online products to cater to various small and micro enterprises, offering customized financial solutions across different industries [2] Group 2: Elderly Financial Services - In response to the growing demand for pension financial services due to an aging population, Luzhou Bank has created a "five-in-one" service system, focusing on mobile, companionship, remote, on-site, and security services [3] - The bank's "elderly-friendly" mobile banking version simplifies operations for older users, enhancing accessibility through larger fonts and clearer layouts [3] Group 3: Key Features of Elderly Services - The bank's elderly services include features like one-click access to video customer service and automatic identification of users over 60, ensuring quick access to human representatives [4] - Luzhou Bank has introduced a "fraud prevention safety bell" service, requiring verification from family members for transactions, thereby protecting elderly clients from financial fraud [4] Group 4: Future Directions - Luzhou Bank views participation in the China International Financial Expo as a significant opportunity to showcase innovation, enhance industry communication, and boost brand influence [5] - The bank aims to continue leading with technological innovation, integrating financial technology with business development to support the real economy and contribute to the construction of a western financial center [5]