Core Viewpoint - The establishment of the "12315 Consumer Rights Protection Service Station" by the Sanmenxia Market Supervision Administration and Guangfa Bank Sanmenxia Branch aims to enhance the financial consumer rights protection mechanism and provide a more efficient dispute resolution channel [1]. Group 1: Service Station Establishment - The service station will be set up at the bank's branch, equipped with a dedicated mediation room and personnel to offer one-stop complaint acceptance, consultation, and dispute mediation services [1][7]. - The service station is part of a broader initiative to create a safe and reliable financial consumption environment, reflecting the bank's commitment to consumer rights [1][7]. Group 2: Innovative Service Measures - Guangfa Bank Sanmenxia Branch has introduced three key service initiatives: a public signboard displaying the rights protection service station's identification and complaint process, a consumer rights protection knowledge manual, and monthly "Financial Consumer Rights Protection Day" events [5][6]. - The knowledge manual covers six major categories of frequently asked questions, including account security and personal information protection [6]. Group 3: Long-term Development and Collaboration - The establishment of the service station sets a benchmark for financial institutions in the city, promoting a collaborative model of rights protection involving regulators, banks, and consumers [7]. - Future cooperation will include joint activities such as consumer rights knowledge competitions to foster a new collaborative rights protection framework [7].