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信泰保险荣获“杰出保险服务奖”,专业服务成就客户信赖
Jin Rong Jie· 2026-01-05 02:35
Group 1 - The core viewpoint of the articles highlights that Xintai Insurance has been recognized for its outstanding service innovation and its unique "insurance + health care" practices, winning the "Outstanding Insurance Service Award" at the 14th "Golden Wisdom Award" annual selection [1] - As a state-controlled national life insurance institution, Xintai Insurance adheres to the principles of political and public service in finance, embedding a customer-centric philosophy throughout its service processes [1] - The company aims to provide more precise, warmer, and efficient insurance protection for over 6 million customers through a modern service system characterized by systematic, standardized, intelligent, and efficient approaches [1] Group 2 - Xintai Insurance leverages digital technology to enhance service experiences, creating a seamless online and offline service network, including an industry-leading "air counter" system for remote video services [2] - The company has implemented efficient claims processing through process reengineering and technology applications, ensuring rapid handling of small claims and professional support for major cases [2] - Xintai Insurance is pioneering the integration of insurance and health care services, developing exclusive products for the elderly and establishing community-based "elderly service co-construction stations" to explore new models of home-based elderly care [2] Group 3 - Looking ahead, Xintai Insurance will continue to uphold its mission of "guarding families and protecting lives," deepening service connotations and expanding ecological outreach to support national strategies and contribute to high-quality economic and social development [3]
从保单到陪伴 信泰保险打造银发浪潮下国企康养合作样本
Xin Jing Bao· 2025-12-29 09:19
Core Insights - The insurance industry is transitioning from a "people-intensive" strategy to exploring new growth avenues, particularly through the "insurance + health care" model, driven by regulatory guidance and upgraded demand [1][6] - Xintai Insurance is focusing on pension finance and exploring new models of "insurance + health care" to provide quality pension protection and health services for the elderly [1][3] Group 1: Company Transformation and Performance - Xintai Insurance has transformed into a state-controlled national insurance company following strategic investment from its major shareholder, Wuchan Zhongda Group, marking a new phase of reform and development [2][4] - In 2024, Xintai Insurance is projected to achieve over 50 billion yuan in original premium income and over 300 billion yuan in total assets, with solvency ratios significantly improved [2][3] Group 2: Strategic Collaboration and Product Development - The collaboration between Xintai Insurance and Wuchan Zhongda Jinshi aims to create a comprehensive "insurance + health care" product system, integrating traditional policies with health management and elderly care services [4][5] - Xintai Insurance has developed a customized pension annuity product specifically for Wuchan Zhongda Jinshi's elderly clientele, addressing various needs such as health management and long-term care [5][11] Group 3: Community Engagement and Service Expansion - Xintai Insurance is actively implementing community-based elderly care services in collaboration with local communities, enhancing the safety and well-being of elderly residents through smart home installations and health services [7][8] - The company has initiated a series of community activities to promote financial literacy and health awareness among the elderly, demonstrating a commitment to long-term support [8][9] Group 4: Innovation in Elderly Care and Financial Services - Xintai Insurance is pioneering a welfare-oriented nursing insurance product, transitioning from monetary compensation to service provision, thereby enhancing its elderly care service capabilities [11] - The integration of insurance and health care services is positioned as a dual empowerment strategy, aiming to transform traditional insurance into a more compassionate and supportive service for the elderly [11][10]