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东航浙江分公司实现安全飞行33周年
Core Viewpoint - Eastern Airlines Zhejiang Branch has achieved a milestone of 1.188 million hours of safe flight, celebrating its 33rd anniversary of safe operations, while adhering to safety principles and enhancing passenger service [1][2]. Group 1: Safety Management - The company emphasizes a safety development philosophy throughout its production processes, maintaining a stable and controllable safety status [2]. - A three-year action plan for safety production has been implemented, establishing a three-tiered linkage mechanism for decision-making, management, and execution, along with a full staff safety responsibility system [2]. - Initiatives such as the "Eagle Incubation Room" and various training programs have been introduced to enhance the management efficiency of flight crews [2]. Group 2: Operational Quality Improvement - The company has strengthened its operational system, leading to a steady improvement in flight punctuality through enhanced control and collaboration [4]. - A mechanism for real-time monitoring of operational risks and the establishment of emergency response training have been implemented to ensure effective risk management [4]. - The introduction of a dynamic adjustment mechanism for flights at unmanned stations has improved on-time performance [4]. Group 3: Service Capability Enhancement - The company focuses on "Four Precision Services" to create value and enhance brand reputation, establishing a three-tier service management system [5]. - Training programs for handling irregular flights and service scenarios have been developed to improve service delivery [5]. - Collaborations with airports and customs have led to the launch of new service products aimed at enhancing passenger experience [5]. Group 4: Revenue Enhancement Strategies - A three-year rolling plan for the company's route network has been formulated to align with market trends and improve revenue [6]. - The introduction of a new international transfer service has resulted in a 60.5% increase in international transfer passengers compared to the same period in 2024 [6]. - The company is actively engaging in marketing initiatives to attract customers and enhance membership development [6].