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小红书,要“有用”,还是要赚钱?
Ge Long Hui· 2025-09-24 04:32
Core Insights - Xiaohongshu has officially launched a buyer window and plans to provide benefits such as commission reductions and traffic support for new buyers, marking a significant push into e-commerce [1][2] - The platform has over 350 million monthly active users and 170 million users seeking purchases each month, indicating a strong demand for e-commerce [1][2] - Xiaohongshu's valuation has increased by 19% in the last three months, reaching $31 billion, reflecting positive market sentiment towards its e-commerce prospects [2] E-commerce Strategy - Xiaohongshu aims to differentiate itself in a competitive e-commerce landscape dominated by platforms like JD and Tmall, which focus on brand and quality, and Pinduoduo, which emphasizes price [1][2] - The platform is exploring a third path by catering to niche, personalized demands that are often overlooked by traditional e-commerce giants [2][6] - Xiaohongshu's focus on "non-standard products" aligns with its user base, which is predominantly female, has strong purchasing power, and seeks unique, personalized items [6][12] Challenges in Non-standard Products - The demand for non-standard products can be unstable, as they often provide emotional value rather than being essential needs [8][9] - Non-standard products face challenges in after-sales service and quality assurance due to their inherent variability [10][11] - The scalability of non-standard product businesses is limited, as evidenced by platforms like Etsy, which, despite being a leader in its niche, has a significantly lower GMV compared to giants like Amazon [12][13][17] Community and Content Dynamics - Xiaohongshu's unique selling proposition lies in its community-driven content, which emphasizes usefulness and relevance, contrasting with the more casual browsing experience on platforms like Douyin and Kuaishou [18][42] - The platform's user base often uses it as a search engine, seeking specific information, which poses a challenge for integrating e-commerce without disrupting the user experience [19][21] - Maintaining the balance between community content and commercial activities is crucial for Xiaohongshu, as excessive advertising could alienate users [21][22] Comparison with Other Platforms - Other content-driven platforms like Zhihu and Bilibili have struggled with e-commerce integration, highlighting the challenges faced by platforms that prioritize content over commerce [22][24][26] - Xiaohongshu's focus on being "useful" positions it closer to consumer needs compared to platforms like WeChat, which primarily serve social functions [43][44] - The potential for e-commerce on Xiaohongshu remains significant, but the path forward is fraught with challenges that require careful navigation [44]