Group 1 - The core issue between the company and former employee Meng He has been ongoing, with Meng claiming unpaid wages of nearly 900,000 yuan and the company asserting it has paid over 10 million yuan in commissions to the live streaming team [2] - A recent arbitration ruling mandated that the company pay Meng He and his media company a total of approximately 10,133,239.92 yuan in commissions and over 600,000 yuan in penalties, resulting in a total payout of over 7.6 million yuan after other expenses [2] - Despite the legal ruling, Meng He has refused to apologize, which a crisis management expert believes will have a limited impact on the company's overall positive development and expansion in the domestic market [2] Group 2 - The company is experiencing significant pressure on its online sales channels, with a notable decline in sales year-on-year, particularly due to quality control issues in its OEM model and a weakening effect from celebrity endorsements [3] - There is a concerning split between the company's strong offline performance and deteriorating online ecosystem, which could lead to a loss of confidence among franchisees and a crisis of consumer trust if the e-commerce supply chain and live streaming matrix are not restructured [3]

Core Viewpoint - The company 麻六记 demonstrates corporate responsibility and accountability by promptly initiating a recall in response to product issues, setting a positive example in the industry for addressing food safety concerns [2] Company Response - 麻六记 quickly responded to food safety issues, showcasing a commitment to consumer rights and effective quality control systems even in challenging conditions such as high temperatures and heavy rainfall [2] - The company's proactive approach highlights a mature mechanism for risk management, reinforcing its reputation in the market [2] Industry Context - The food service industry faces significant challenges in maintaining food safety due to various uncontrollable factors across the supply chain, including procurement, processing, logistics, and sales [2] - The industry's development relies on a rational market environment, where stakeholders are encouraged to support responsible companies like 麻六记 that confront issues head-on [2] - Supporting companies that are willing to take responsibility and improve, such as 麻六记, contributes to building a healthy and orderly market ecosystem, promoting continuous progress in the industry [2]