为保障五一旅客顺畅出行，武汉天河机场积极筹备，持续践行优质服务、安全管理理念，全面升级中转 服务产品，积极为旅客打造便捷、高效、温馨的出行体验环境。始终关注"老弱病残孕"等特殊旅客服务 保障，主动识别，积极引导，落实特殊旅客服务举措，提供快速安全通行的便利；为行动不便的旅客、 轮椅旅客、无人陪伴的老人和儿童、盲人旅客、聋哑旅客等提供专属服务；结合五一假期旅客出行的特 点，在值机、安检、T2、T3双楼间等重点区域增设红绶带"志愿者"服务协助及引导工作；推行"三米微 笑、一米问好"服务，智慧安检系统助力旅客全程最快20分钟过检；做好自助设备使用引导，提升旅 客"无纸化"服务的便捷度；畅通96577信息渠道，及时有效解决旅客诉求。 《中国民航报》、中国民航网 记者冯智君 通讯员徐钊 报道：2025年五一假期（5月1日—5月5日），武 汉天河国际机场聚焦旅客出行需求，统筹推进安全运行、服务升级与航旅融合，累计保障旅客47.3万人 次，航班3241架次，较去年同期分别增长6.6%和2.6%，均创历史同期新高。五一期间，武汉天河机场 日均保障出港旅客9.46万人次，场区交通、安检、环境等全链条服务平稳有序，旅客满意度持续 ...

Core Insights - The Hubei civil aviation market experienced stable growth during the "May Day" holiday, with a total of 634,600 passengers transported and a cargo throughput of 12,737 tons, marking year-on-year increases of 11.2%, 44.7%, and 8.6% respectively [1][2]. Passenger Transport - Wuhan Tianhe Airport maintained steady growth in passenger transport, with 472,700 passengers and 3,241 flights during the holiday, reflecting year-on-year increases of 6.6% and 2.6% respectively [2]. - The first day of the holiday saw passenger transport surpassing 100,000 [2]. Cargo Transport - Ezhou Huahu Airport achieved a new milestone in cargo transport, launching its 99th cargo route to "Ezhou - San Salvador" on May 1, and handling 10,712 tons of cargo with 405 flights during the holiday, representing year-on-year growth of 61.3% and 17.4% respectively [2]. Regional Airport Performance - Various regional airports in Hubei showed strong growth potential during the holiday: - Enshi Airport resumed its route to Hong Kong, transporting 30,100 passengers and operating 232 flights, with year-on-year increases of 14.5% and 4.5% [2]. - Xiangyang Airport transported 30,900 passengers and operated 264 flights, reflecting year-on-year growth of 26% and 18.9% [2]. - Jingzhou Airport transported 17,900 passengers and operated 172 flights, with year-on-year increases of 35.6% and 30.3% [2]. Service Enhancements - To accommodate the peak travel demand during the holiday, Hubei airports enhanced service guarantees, focusing on special passenger needs and providing comprehensive support [3]. - Additional volunteers were deployed in terminals to assist passengers, and real-time monitoring of passenger flow was implemented to dynamically open check-in counters and security channels, effectively reducing wait times [3]. - Efforts were made to improve the convenience of "paperless" services through better guidance on self-service equipment [3].