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MEGA起火,理想问责14人
21世纪经济报道· 2025-11-14 10:00
Group 1 - The core issue involves quality incidents related to the 2024 MEGA and 2025 L series vehicles from Li Auto, including coolant leakage and noise from the lower arm bushing [5][7] - Li Auto has initiated a recall of 11,411 vehicles due to insufficient corrosion resistance of the coolant, which can lead to battery overheating and safety hazards [5][6] - The company has identified three main causes for the coolant leakage issue, leading to accountability measures against several employees, including contract termination and performance penalties [6] Group 2 - There have been reports from multiple owners regarding noise issues in the front wheels of the 2025 L series models, affecting the driving experience [7] - Li Auto has acknowledged the noise issue is due to a new type of hydraulic bushing grease that changes viscosity at high temperatures, but it does not affect safety or performance [7][8] - The company has launched a special service initiative to address the noise complaints, offering extended warranty options for affected vehicles [8]
MEGA起火,理想问责14人
Core Viewpoint - Li Auto has announced two handling notices regarding quality incidents related to the 2024 MEGA vehicles and the 2025 L series vehicles, following a fire incident and customer complaints about noise issues [2][4]. Group 1: 2024 MEGA Vehicle Quality Incident - A fire incident involving a 2024 MEGA vehicle led to an internal investigation, revealing insufficient corrosion resistance of the coolant, which could cause leakage and potential safety hazards [2]. - Li Auto has proactively recalled 11,411 vehicles due to the identified safety risks associated with coolant leakage [2]. Group 2: 2025 L Series Vehicle Noise Issue - Customers reported noise issues with the front wheels of the 2025 L series models shortly after purchase, leading to dissatisfaction with the after-sales service [4]. - The company identified the cause of the noise as a quality issue with the lower arm ball joint, which does not affect safety but has impacted customer experience [5]. - Li Auto has initiated a special service action to address the noise complaints and extended the warranty for the front suspension system to 8 years or 160,000 kilometers for affected vehicles [5].