Core Insights - The article highlights the confusion and dissatisfaction among consumers regarding pricing strategies during the Double Eleven shopping festival, particularly on the Taobao platform [2][10][14] - It discusses the failure of the 30-day price protection service, which has become ineffective and is perceived as a "blank check" by consumers [10][11] Pricing Confusion - Consumers experienced significant price fluctuations, with one product showing a price difference of up to 87 yuan within a few hours [5][7] - The article notes that the same product could have different prices based on the account or device used, with discrepancies reaching 28 yuan [6][9] Price Protection Issues - The 30-day price protection service has been criticized for not being honored, as many consumers were denied claims due to the use of coupons or discounts [3][10][11] - Customer service responses indicated that price drops resulting from promotional activities do not qualify for price protection, leading to consumer frustration [11][13] Consumer Sentiment - Many consumers feel misled by the pricing tactics, with complaints about "price fraud" where prices are artificially inflated before discounts are applied [10][14] - The article mentions a significant number of complaints related to price protection, indicating widespread dissatisfaction with the current pricing practices on e-commerce platforms [10][14]