Core Viewpoint - The recent quality crisis in the power bank industry, particularly involving brands Anker and Romoss, has raised significant consumer concerns regarding safety and product reliability, leading to widespread recalls and operational halts [1][2][8]. Group 1: Product Recall and Consumer Impact - Over 1 million power banks have been recalled, with Anker recalling 713,000 units and Romoss recalling 490,000 units, marking the largest recall of defective power banks in China's history [6][10]. - Consumers have expressed heightened caution in purchasing power banks, with many opting to delay their buying decisions due to safety concerns [11][12]. - Anker has provided three compensation options for affected consumers: full refunds, product upgrades, or store vouchers, while some Romoss users have faced difficulties in processing refunds [6][7]. Group 2: Safety Issues and Supply Chain Management - The recalls were triggered by safety hazards related to overheating and potential fire risks due to changes in battery cell materials from suppliers [8][10]. - The primary supplier involved, Amperex Technology Limited, has had its 3C certification suspended, indicating serious quality control issues [10][11]. - The crisis highlights systemic issues in supply chain management, where brands often outsource production, leading to potential lapses in quality control and oversight [12][15]. Group 3: Industry Response and Future Outlook - The industry is witnessing a shift as brands and e-commerce platforms implement measures to restore consumer confidence, such as emphasizing safety certifications and product testing [11][12]. - Long-term improvements in supply chain management practices are necessary to prevent future crises, requiring brands to enhance supplier selection, production monitoring, and quality assurance processes [15][16]. - The current turmoil may lead to a healthier competitive environment in the power bank industry, fostering sustainable development in the long run [16].