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包子铺“逆袭”背后有套社区治理方案 上海两个案例入选《上海手册》向全球推介
Jie Fang Ri Bao· 2025-10-27 01:57
Core Insights - The article highlights the successful transformation of a small eatery, "Long Ming Xuan," which overcame a rental crisis and became a popular destination through community support and digital technology [1] - The Shanghai East Ming Road community has implemented innovative digital governance strategies to enhance local engagement and business performance [2][3] - The Shanghai Metro has adopted a "smart maintenance" model, significantly improving operational efficiency and passenger experience through advanced technologies [4][5] Group 1: Community and Business Transformation - "Long Ming Xuan" moved to a less expensive location and quickly became profitable, attracting a diverse clientele including foreign visitors and corporate executives [1] - The eatery benefited from a community-driven initiative that utilized "metaverse" technology for online promotion, fostering a supportive ecosystem among local businesses and social organizations [1] - A mobile application was developed to consolidate local merchant offers and activities, increasing visibility and customer engagement for businesses like "Long Ming Xuan" [2] Group 2: Digital Community Governance - The East Ming Road community was previously seen as a "resource gap," with low youth engagement; efforts were made to increase participation through digital tools [2] - A location-based electronic coupon system was established, allowing residents to receive digital benefits when within a designated area, enhancing community interaction [3] - The digital governance model has expanded from East Ming Road to 16 neighborhoods across Shanghai, demonstrating its scalability and effectiveness [3] Group 3: Smart Maintenance in Metro Operations - The Shanghai Metro has a total operational mileage of 896 kilometers, with a daily passenger flow exceeding 10 million [4] - Traditional maintenance methods were inadequate for the growing demands, leading to the adoption of a proactive "smart maintenance" approach using industrial internet, AI, and big data [5] - The new maintenance system has increased inspection frequency by 300 times and reduced average fault response time from 60 minutes to 20 minutes, significantly enhancing operational efficiency and passenger satisfaction [5]
发动社会力量 参与社区共治
Ren Min Ri Bao· 2025-10-26 22:19
"没想到,一款手机小程序不仅给商业街区引来客流,更为社区共建找到了一批'合伙人'。"刘璟说。 2023年,东明路街道孵化出街区发展型社会组织——汇明心,意在运用社会力量激活社区共治。曾经是 互联网公司员工的刘璟转行从事社会工作后遇到的第一个难题,就是如何吸引年轻人参与社区治理。 东明路街道是个典型的老龄化社区,60岁及以上人口超过四成。社区内的年轻人,大多白天出门上班, 晚上回家睡觉,和社区缺乏连接。在走访摸排过程中,刘璟发现,有一类青年群体迫切需要社区的支持 ——创业者。他们需要创业前期的试错空间,或者引流支持。 因此,汇明心研发了一款手机小程序,利用数字孪生等技术还原街区地图,为街道居民及商户提供学 习、交流、工作的平台。居民点击"商业服务""街区活动"等栏目,就可获知消费优惠、社群活动等信 息;商家可在小程序上完成优惠券核销;创业者点击"东明社创",创业、招聘补贴和法律服务等内容一 目了然。 "大数据分析显示,灵岩南路商业街的人流量位居上海街区前列,平台将继续加大对该街区的引流和补 贴力度。"不久前,上海市浦东新区东明路街道汇明心街区发展服务中心(以下简称"汇明心")理事长 刘璟收到了某支付平台发来的讯 ...