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南京首家“胖东来”版永辉,今日开业!
Sou Hu Cai Jing· 2025-05-23 11:28
Core Viewpoint - Yonghui Supermarket has adopted the "Fat Donglai" model for its transformation, focusing on quality retailing, with the newly renovated store in Nanjing reopening after 31 days of adjustments [1]. Product Structure Changes - The store has undergone a significant product overhaul, achieving a 55% product replacement rate, with 4010 new items added [10]. - The fresh food ratio has increased from 5% to over 20%, aligning the product structure closer to that of Fat Donglai, with imported goods now making up nearly 20% of the offerings [10]. - The bakery section features a variety of products, including the main product "Harvest Joy" European bread, made with various fruits and vegetables, and all items are free from certain additives [5][10]. Store Layout and Customer Experience - The store layout has been redesigned for better accessibility, allowing customers to move freely between sections without a forced path from entrance to checkout [11]. - New amenities include a convenience service area with health measurement tools, a pet storage area, and complimentary beverages [13][16]. - Additional customer-friendly features include magnifying glasses for older customers, gloves in the durian selection area, and seafood oxygenation services [16]. Employee Welfare and Service Quality - The number of employees has increased from around 100 to 165, with a 20% rise in overall employee compensation [17]. - Employee benefits have been enhanced, including paid vacation and improved working conditions, to ensure staff satisfaction translates into better customer service [17].