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NOW's New Zurich Release to Boost AI Adoption: A Sign of More Upside?
ZACKS· 2025-09-18 18:16
Core Insights - ServiceNow's Zurich platform enhances AI adoption through multi-agentic AI, enterprise-grade security, and autonomous workflows [1][10] - The company has secured significant deals in technology workflows, with 40 deals over $1 million in Q2 2025, including four exceeding $5 million [1][10] - Subscription revenue guidance for 2025 has been raised to between $12.775 billion and $12.795 billion, indicating a growth of 19.5-20% on a non-GAAP constant currency basis [4][10] Company Developments - ServiceNow's Workflow Data Fabric is included in 17 of its top 20 largest deals, combining data, analytics, and AI for improved enterprise outcomes [2] - The Zurich release features a Build Agent for vibe coding, enabling employees to create applications from natural language prompts, and a Developer Sandbox for collaborative application development [3] - The ServiceNow Vault Console centralizes sensitive data management, while the Machine Identity Console secures API and bot identities [3] Competitive Landscape - ServiceNow faces competition from Pegasystems and Salesforce, both of which are enhancing their AI and data integration capabilities [5][6][7] - Pegasystems is experiencing strong demand for its GenAI Blueprint solution, which aids in designing enterprise workflow applications [6] - Salesforce's Data Cloud platform integrates customer data across its products, facilitating AI application across operations [7] Financial Performance - ServiceNow's stock has declined by 9.7% year to date, underperforming the broader Zacks Computer and Technology sector, which has returned 19.8% [8] - The Zacks Consensus Estimate for Q3 2025 earnings is $4.22 per share, reflecting a year-over-year growth of 13.4% [14] - The company's stock is considered overvalued, with a forward 12-month price/sales ratio of 13.31X compared to the sector's 6.94X [13]
CRM Bets on ADAM Framework: Will it Fortify Leadership in Agentic AI?
ZACKS· 2025-08-13 15:46
Core Insights - Salesforce is leveraging its ADAM framework, which consists of Agents, Data, Apps, and Metadata, as the foundation for its AI strategy, emphasizing that all four components are essential for effective AI agent deployment in enterprises [1][5]. Group 1: ADAM Framework and AI Strategy - The ADAM framework includes the Agentforce platform for AI agents, Data Cloud for unified data, MuleSoft for system integration, and various Salesforce applications like Sales Cloud and Slack, with Metadata serving as the linking platform [2][10]. - The pending $8 billion acquisition of Informatica is expected to enhance Salesforce's master data management and ETL capabilities, creating a unified architecture for agentic AI [2][10]. - Examples of products utilizing the ADAM framework include Tableau Next, which connects to Data Cloud, and Slack, which serves as a conversational interface for accessing Salesforce applications and agents [3][10]. Group 2: Customer Adoption and Market Position - Companies like Finnair, PepsiCo, and Falabella are implementing the ADAM framework for customer service automation and multi-cloud projects, showcasing its effectiveness in real-world applications [4][10]. - Management believes that the success of the ADAM framework will depend on customer adoption rates, with potential for significant growth if execution is successful [5]. Group 3: Competitive Landscape - Competitors such as Microsoft and ServiceNow are also advancing AI automation in the enterprise sector, with Microsoft integrating AI features into Dynamics 365 and ServiceNow utilizing AI for IT service management and customer support [6][7]. Group 4: Financial Performance and Valuation - Salesforce shares have decreased by 30.7% year-to-date, contrasting with the 19.8% growth of the Zacks Computer – Software industry [8]. - The company trades at a forward price-to-earnings ratio of 19.33, which is significantly lower than the industry average of 35.32 [12]. - The Zacks Consensus Estimate indicates year-over-year revenue growth of 8.6% for fiscal 2026 and 9.2% for fiscal 2027, with earnings expected to increase by approximately 10.8% and 11.5% respectively [5][15].
Snowflake Boosts Growth by Doubling Down on AI
MarketBeat· 2025-04-11 12:39
Core Insights - The AI revolution heavily relies on data, with Snowflake Inc. positioned as a key player in data management and sharing across cloud platforms [1][2]. Company Overview - Snowflake Inc. is a data cloud platform provider that enables enterprises to manage and share data seamlessly across multiple cloud providers [2]. - The company has a net retention rate (NRR) of 126%, indicating existing customers are spending 26% more annually on its products [3]. Growth and Innovation - Snowflake has experienced hypergrowth driven by AI adoption, launching over 400 product capabilities in the past year, more than double the previous year [4]. - The company has expanded its client base, with 580 customers spending over $1 million annually, a 27% increase year-over-year [6]. Financial Performance - In fiscal Q4 2025, Snowflake reported revenues of $986.8 million, a 28% increase year-over-year, surpassing consensus estimates [11]. - The company’s fiscal full-year 2025 revenues rose 30% year-over-year to $3.63 billion [12]. - For fiscal 2026, Snowflake projects product revenue of $4.28 billion, reflecting a 24% year-over-year increase [13]. Customer Base and Market Position - Snowflake has 11,159 total customers, including major partners like NVIDIA and Microsoft [12]. - The company is gaining customers from competitors like Oracle, with clients saving upwards of 50% by migrating to Snowflake's platform [14]. Market Sentiment - Despite a strong performance, the pace of growth is slowing, with NRR decreasing from 131% in FQ3 to 126% in FQ4 2025 [8]. - Analysts maintain a moderate buy rating for Snowflake, with a consensus price target of $201.84, indicating a potential upside of 36.6% [9][10].