Financial Data and Key Metrics Changes - In Q4 2025, EverCommerce generated revenue of $151.2 million, representing a 5.2% year-over-year growth [6][20] - Adjusted EBITDA for the quarter was $44.2 million, with a margin of 29.2%, reflecting operational discipline and efficiency improvements [21][22] - Pro forma revenue for the last twelve months was $591.7 million, indicating a 6.4% year-over-year growth [8][20] Business Line Data and Key Metrics Changes - EverPro and EverHealth verticals accounted for approximately 95% of consolidated revenue, with significant investments in AI capabilities [7][11] - Multi-solution customers grew by 26% year-over-year, with 286,000 customers enabled for more than one solution [16] - The top six payment solutions experienced a 17.4% year-over-year growth in total payment volume [17] Market Data and Key Metrics Changes - The annualized total payments volume expanded to $13 billion, showcasing the growth potential in the payments segment [8] - The company reported a net revenue retention rate of 96%, with multi-solution customers generating NRR above 100% [17] Company Strategy and Development Direction - The company is focused on embedding AI across its platforms to enhance customer experiences and operational efficiency [63] - Investments in AI-driven features and workflows are expected to drive durable growth and improve cash flow generation [26][63] - The acquisition of ZyraTalk is seen as a foundational step towards building an agentic platform for enhanced customer engagement [10][32] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the growth prospects for 2026, driven by AI investments and improved customer engagement strategies [36][58] - The company anticipates continued operational improvements and a focus on delivering enhanced customer experiences through AI [63] Other Important Information - The company repurchased approximately 2.5 million shares for $24.8 million in Q4 2025, reflecting a commitment to returning value to shareholders [25] - The leadership update included Matt Feierstein taking on the role of CEO for EverPro, emphasizing continuity in strategy execution [18] Q&A Session Summary Question: Customer appetite for AI solutions - Management noted strong uptake in AI functionalities across EverPro, with positive early sales from ZyraTalk integrations [30][31] Question: 2026 growth outlook assumptions - The growth outlook is supported by investments in AI and expectations of re-acceleration in revenue through the year [36][39] Question: Payments revenue decline explanation - The decline in non-top six payment solutions was not significantly related to the MarTech divestiture, with focus on mature and growth segments of the portfolio [42][44] Question: Competitive advantages in the AI landscape - Management highlighted deep niche vertical expertise and a large customer base as key advantages in adapting to AI advancements [45][47] Question: Incremental revenue from no-show prediction tool - The no-show prediction tool is included in packages, with expectations of increased overall ASP as new features are added [51]

EverCommerce (NasdaqGS:EVCM) Q4 2025 Earnings call March 12, 2026 05:00 PM ET Speaker8As a reminder, this conference call is being recorded today, March twelfth, two thousand and twenty-six. I would now like to turn the conference over to Brad Korch, SVP Finance and Head of Investor Relations for EverCommerce. Please go ahead.Speaker3Good afternoon, and thank you for joining. Today's call will be led by Eric Remer, EverCommerce's Chairman and Chief Executive Officer, and Ryan Siurek, EverCommerce's Chief Fi ...

Core Insights - EverCommerce Inc. reported financial results for Q4 and the full year ended December 31, 2025, highlighting strong performance exceeding guidance in revenue and Adjusted EBITDA [3][7]. Financial Highlights - Q4 2025 revenue reached $151.2 million, a 5.2% increase from $143.7 million in Q4 2024. Pro forma revenue increased approximately 4.6% compared to $144.5 million in Q4 2024 [9]. - Subscription and transaction fee revenue for Q4 2025 was $144.1 million, up 4.7% from $137.6 million in Q4 2024. Pro forma subscription and transaction fee revenue increased approximately 4.1% compared to $138.5 million in Q4 2024 [9]. - Net income from continuing operations for Q4 2025 was $5.7 million, or $0.03 per share, down from $12.5 million, or $0.06 per share, in Q4 2024 [9]. - Adjusted EBITDA for Q4 2025 was $44.2 million, slightly up from $44.1 million in Q4 2024 [9]. Share Repurchases - The Board of Directors approved a $50 million increase in the stock repurchase authorization, totaling up to $300 million since the program's inception [4]. - In Q4 2025, the company repurchased 2.5 million shares for approximately $24.8 million, leaving $47.7 million available under the repurchase program as of December 31, 2025 [5]. Business Outlook - For Q1 2026, revenue is expected to be between $145.5 million and $148.5 million, with Adjusted EBITDA projected between $39 million and $41 million [10]. - For the full year 2026, revenue is anticipated to be in the range of $612 million to $632 million, with Adjusted EBITDA expected between $183 million and $191 million [15]. Company Overview - EverCommerce is an AI-powered platform serving over 745,000 SMB customers globally, providing software solutions for scheduling, customer communication, billing, and relationship management [13].

EverCommerce Conference Call Summary Company Overview - **Company**: EverCommerce (NasdaqGS:EVCM) - **IPO Year**: 2021 [1] Industry Focus - **Main Verticals**: - EverPro (Home Services) - EverHealth (Health Services) - **Revenue Contribution**: Approximately 95% of total revenue from these two verticals [6] Key Insights and Trends - **2025 as a Transition Year**: - 2023 and 2024 were years of transformation and optimization for the organization, focusing on stabilization in 2025 [4][9] - **Market Conditions**: - Current market characterized by uncertainty and volatility, but essential services in home and health sectors are relatively stable and anti-cyclical [3][12][13] Financial Performance - **EBITDA Margin Improvement**: - Achieved a 500 basis points improvement in EBITDA margin from 2022 to 2025, with nearly 1,000 basis points improvement since IPO [7][8] - **Growth Strategy**: - Focus on efficiency, customer value, and reinvestment in key verticals to drive growth in 2026 and beyond [9][59] Market Opportunities - **Underpenetrated Market**: - EverPro has around 300,000-400,000 contractors using its services, representing less than 2% market penetration in North America [18][19] - Total Addressable Market (TAM) includes approximately 30 million contractors globally [20] - **Cross-Selling Opportunities**: - Significant potential in payments, customer engagement solutions, and AI products [27][28][29] AI Integration - **Acquisition of ZyraTok**: - Introduction of AI-driven customer engagement solutions, including an AI Receptionist, aimed at enhancing customer service and operational efficiency [29][30][39] - **AI Applications in EverHealth**: - Plans to integrate AI solutions for ambient voice note-taking and billing processes to improve user experience [50][52] Organizational Changes - **Leadership Changes**: - New leadership in both EverPro and EverHealth, with a focus on building strong teams to drive growth [55][56] - **Talent Acquisition**: - 50 new leadership positions created to enhance focus and execution within the two main verticals [55] Future Outlook - **Growth Projections**: - Anticipated mid-double-digit growth rates as the company reinvests in its core verticals and leverages AI and payment solutions [58][59] - **Capital Allocation**: - Focus on using generated cash flow for strategic acquisitions and share buybacks to enhance shareholder value [66][70] Conclusion - **Long-Term Vision**: - EverCommerce aims to solidify its leadership in the home and health service markets, leveraging technology and operational efficiencies to drive sustainable growth [65][69]

Core Points - EverCommerce Inc. will present at the 2025 RBC Capital Markets Global Technology, Internet, and Media & Telecommunications Conference on November 18, 2025, at 3:20 p.m. EST [1] - The presentation will be led by CEO Eric Remer and SVP of Finance & Head of Investor Relations Brad Korch [1] Company Overview - EverCommerce is a leading service commerce platform that provides vertically-tailored, integrated SaaS solutions for over 725,000 global service-based businesses [3] - The company focuses on helping businesses accelerate growth, streamline operations, and increase customer retention through modern digital and mobile applications [3] - EverCommerce operates under brands such as EverPro, EverHealth, and EverWell, specializing in Home, Health, and Wellness service industries [3] - The company offers end-to-end business management software, embedded payment acceptance, and customer experience applications [3]

Financial Data and Key Metrics Changes - EverCommerce reported revenue of $147.5 million for Q3 2025, reflecting a 5.3% year-over-year growth, consistent with previous guidance [5][18] - Adjusted EBITDA for the quarter was $46.5 million, representing a margin of 31.5%, which is an expansion of 140 basis points year-over-year [5][18] - Payments revenue grew by 6% year-over-year, accounting for approximately 21% of overall revenue [10][11] Business Line Data and Key Metrics Changes - Subscription and transaction revenue totaled $142.2 million, with core SaaS revenue growing over 8% in the quarter [18] - Adjusted gross profit was $114 million, yielding a gross profit margin of 77.3%, slightly down from 78.1% in Q3 2024 [18] - The annualized total payments volume (TPV) reached approximately $13 billion, marking a 5.2% year-over-year growth [11] Market Data and Key Metrics Changes - EverCommerce serves over 725,000 customers across three major verticals: EverPro, EverHealth, and Everwell, with the first two accounting for about 95% of consolidated revenue [8] - The company achieved a net revenue retention (NRR) of 97%, with customers using multiple solutions showing an NRR of over 100% [10] Company Strategy and Development Direction - The strategic acquisition of Zyratok, an AI agentic platform, aims to enhance AI capabilities within the service-based industries, particularly in home and field services [6][12] - The company is focusing on providing AI-powered vertical software to maximize long-term growth and shareholder value [6][8] - EverCommerce plans to continue its transformation and optimization programs to improve customer satisfaction and operational efficiency [19][46] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the resilience of the core SaaS business despite some macroeconomic headwinds affecting the rebate program [28][35] - The company has narrowed its revenue and adjusted EBITDA guidance for 2025, expecting total revenue of $584 to $592 million and adjusted EBITDA of $174.5 to $179.5 million [22][23] Other Important Information - The company ended the quarter with $107 million in cash and cash equivalents and $155 million of undrawn capacity on its revolver [21] - EverCommerce repurchased approximately 2.6 million shares for $29.1 million at an average price of $11.10 per share [21][22] Q&A Session Summary Question: Can you elaborate on the Zyratok acquisition and its business model? - Management indicated that Zyratok's product is focused on the home service sector and will be integrated into EverCommerce's systems, enhancing capabilities across the board [25][26] Question: What were the impacts of the rebate program on guidance? - Management noted a small impact from the rebate program due to macroeconomic factors, but emphasized that the core SaaS business remains strong [28][29] Question: What changes to guidance have occurred due to macro trends? - Management confirmed that there were no significant macroeconomic impacts other than those related to the rebate program, maintaining a positive outlook for the core SaaS business [35][36] Question: How is the pricing for Zyratok structured? - The pricing model for Zyratok includes both subscription and usage-based components, with plans to integrate these into EverCommerce's broader SaaS offerings [39][40] Question: How is the spending optimization program progressing? - Management reported successful cost reductions exceeding $10 million in 2025, with ongoing efforts to enhance operational efficiency and margin expansion [46][47]

Financial Performance - Revenue reached $147.5 million, representing a 5.3% year-over-year growth[12, 38] - Adjusted EBITDA margin expanded by 140 bps year-over-year to 31.5%[13] - Pro Forma Last Twelve Months (LTM) Revenue was $585.1 million, with a 7.6% year-over-year growth[14] - Pro Forma annualized Total Payments Volume (TPV) is estimated at $13.0 billion[14] - Levered Free Cash Flow (LFCF) for Q3 2025 was $23.3 million[46] - Adjusted Unlevered Free Cash Flow (aUFCF) for Q3 2025 was $32.3 million, a 8.8% year-over-year decline[45] Customer Growth and Cross-Selling - 276,000 total customers are enabled with more than one solution, a 33% year-over-year increase[17, 18] - 116,000 customers actively utilize more than one solution, reflecting a 32% year-over-year growth[17, 18] Payments and Acquisitions - Payments revenue grew by 6.0% year-over-year, driven by Total Payments Volume (TPV) growth[13, 21] - The company closed the acquisition of AI agent ZyraTalk, an AI agentic platform[13] Outlook - Q4 2025 revenue is projected to be between $148 million and $152 million[49] - Q4 2025 Adjusted EBITDA is expected to be between $39.5 million and $41.5 million[49] - Full year 2025 revenue is guided to be between $584 million and $592 million[49] - Full year 2025 Adjusted EBITDA is guided to be between $174.5 million and $179.5 million[49]

Core Insights - EverCommerce Inc. reported third quarter financial results for the period ending September 30, 2025, with revenue in line with guidance and Adjusted EBITDA exceeding expectations, driven by cost optimization efforts and the acquisition of ZyraTalk, enhancing its AI capabilities for service SMBs [3][9]. Financial Performance - Revenue for the third quarter was $147.5 million, a 5.3% increase from $140.1 million in the same quarter of 2024 [9]. - Subscription and transaction fees revenue was $142.2 million, up 4.3% from $136.3 million year-over-year [9]. - Net income from continuing operations was $5.8 million, or $0.03 per share, compared to a net loss of $9.1 million, or $(0.05) per share, in the prior year [9][31]. - Adjusted EBITDA for the quarter was $46.5 million, compared to $42.1 million in the same quarter of 2024 [9]. Share Repurchase Program - The Board of Directors approved a $50 million increase in the stock repurchase authorization, bringing the total to $300 million since the program's inception [4][5]. - During the third quarter, the company repurchased 2.6 million shares for approximately $29.1 million, leaving $22.3 million available under the repurchase program as of September 30, 2025 [5][6]. Business Outlook - For the fourth quarter of 2025, revenue is expected to be between $148 million and $152 million [8]. - Full-year revenue guidance is projected to be in the range of $584 million to $592 million, with Adjusted EBITDA expected between $174.5 million and $179.5 million [15]. Key Metrics - Pro Forma Revenue for the third quarter was $148.3 million, reflecting a 5.3% increase compared to $140.8 million in the same quarter of 2024 [9][36]. - Pro Forma Subscription and Transaction Fees Revenue was $143.1 million, a 4.4% increase from $137.0 million year-over-year [9][38]. Balance Sheet Highlights - As of September 30, 2025, total assets were $1.403 billion, a slight decrease from $1.421 billion at the end of 2024 [28]. - Total liabilities stood at $674.6 million, compared to $670.4 million at the end of 2024 [28]. - Stockholders' equity was $728.5 million, down from $750.8 million at the end of 2024 [29]. Cash Flow Analysis - Net cash provided by operating activities for the nine months ended September 30, 2025, was $90.2 million, compared to $64.8 million in the same period of 2024 [33]. - Cash used in investing activities totaled $56.5 million, primarily due to acquisitions and capitalized software costs [34]. - Cash used in financing activities was $62.3 million, which included stock repurchases and payments on long-term debt [34].

Core Insights - EverCommerce Inc. will report its third quarter 2025 financial results on November 6, 2025, after U.S. financial markets close [1] - A conference call will be held on the same day at 5:00 p.m. Eastern Time to discuss the financial results and provide a business update [2] Company Overview - EverCommerce is a leading service commerce platform that offers vertically-tailored, integrated SaaS solutions to over 725,000 global service-based businesses [3] - The company specializes in Home, Health, and Wellness service industries through its brands EverPro, EverHealth, and EverWell, providing end-to-end business management software, payment acceptance, marketing technology, and customer experience applications [3]

Core Insights - EverCommerce has completed the acquisition of ZyraTalk, enhancing its position as an AI-driven innovator in the service SMB sector [1][2] - The acquisition aims to integrate ZyraTalk's AI capabilities into EverCommerce's Home & Field Services vertical, EverPro, with plans for broader applications across other verticals [1][2] Company Strategy - The acquisition is described as a strategic investment to drive long-term growth and deliver greater value to customers [2] - ZyraTalk's AI platform is expected to improve customer engagement by providing 24/7 responsiveness, booking appointments, and enhancing overall customer experience [2][6] Operational Impact - Integrating ZyraTalk's technology is anticipated to unlock new opportunities for automation, cross-selling, and customer engagement within EverPro's ecosystem of over 350,000 service providers [2][6] - The acquisition is expected to enhance efficiency and profitability for existing customers, potentially leading to measurable revenue increases [2][6] Financial Aspects - The transaction was funded using a portion of cash on hand, although specific financial terms were not disclosed [3]