Core Insights - EuroOptic, a specialist retailer in high-end optics and precision sporting gear, has launched a new ecommerce site utilizing the full portfolio of Commerce products, including BigCommerce, Feedonomics, and Makeswift [1][2] Group 1: Launch and Performance - EuroOptic experienced significant increases in sales, traffic, and orders, along with improved conversion rates after launching on BigCommerce [2] - The new site was designed to replace EuroOptic's custom on-premise ecommerce service, aiming to enhance B2C and B2B customer experiences while reducing development costs [2] Group 2: Technology and Architecture - The site was implemented by MoJo Active using a composable API-first approach based on BigCommerce's Catalyst storefront technology, featuring a headless architecture to address compliance and product catalog challenges [3][5] - EuroOptic's tech stack integrates Feedonomics for data management across various channels, enhancing advertising and marketplace performance [3][4] Group 3: Key Features and Innovations - The new ecommerce experience includes automated compliance, split-shipping, and intelligent promotions, showcasing the capabilities of a composable tech stack [5] - Custom checkout solutions were integrated for automated firearm compliance and payment processing, alongside an advanced shipping framework with multiple carriers and complex logistics [7] Group 4: Strategic Integrations and Future Growth - MoJo Active implemented a suite of tools within the BigCommerce ecosystem to support EuroOptic's regulated and non-regulated workflows, enhancing the overall shopper experience [8] - The successful delivery of the project highlights the flexibility of BigCommerce Catalyst and reinforces MoJo Active's leadership in architecting complex commerce ecosystems [8]

Summary of BigCommerce FY Conference Call Company Overview - **Company**: BigCommerce (NasdaqGM: BIGC) - **Industry**: E-commerce platform Key Points and Arguments Performance and Market Trends - The company reported a good start to the quarter, with expectations to see how the full holiday season plays out [3][4] - There has been a notable shift in the industry towards technology impacting discoverability and traffic, particularly with the rise of large language models (LLMs) [5][6] - Merchants are experiencing traffic changes but lack visibility on traffic sources due to reduced pixel tracking capabilities [6][8] - The demand environment has shifted, with less impact from tariffs than initially expected [7][8] Transformation and Growth Strategy - BigCommerce is undergoing a significant transformation, focusing on operational improvements and integrating acquisitions more effectively [11][12] - The company aims to shift from a sales-led growth model to a product-led growth model, enhancing customer retention and expansion [13][17] - New product initiatives include a freemium model for Feedonomics, aimed at making data transformation services more accessible [19][20] - The company is focusing on improving net revenue retention rates, which have been around 100%, with a target of 105%-108% for better performance [22][23] Product Development and Market Position - BigCommerce is introducing a branded payments solution to simplify transactions for small and mid-market businesses [26][28] - The company is committed to maintaining flexibility for customers while also providing integrated solutions to enhance user experience [29][30] - Partnerships with firms like Accenture are being leveraged to enhance service offerings without becoming a services business [37][38] Competitive Landscape and Future Outlook - The e-commerce landscape is evolving, with LLMs changing the discoverability and search experience, potentially impacting traditional search engines [41][42] - BigCommerce sees itself as a key player in the Merchant of Record lane, focusing on compliance and collaboration with other players in the market [43][44] - The company is cautious about entering new markets or expanding through M&A, preferring to build and partner strategically [34][35] Financial Health and Efficiency - BigCommerce has improved its financial profile, becoming profitable and cash-flow positive while reducing net debt by over 90% in the last 18 months [50][52] - The focus remains on improving customer acquisition costs and overall efficiency to drive better growth and profitability [48][53] Conclusion - BigCommerce is positioned to enhance its growth trajectory through strategic transformations, product innovations, and improved customer engagement, while navigating the evolving e-commerce landscape and competitive pressures [54][55]

Summary of Commerce.com Conference Call (December 09, 2025) Company Overview - **Company**: Commerce.com (formerly BigCommerce) - **Industry**: E-commerce and application software Key Points Company Transformation and Rebranding - The company underwent significant changes in leadership and operational structure over the past year, focusing on human capital and integrating its three brands: BigCommerce, Feedonomics, and Makeswift under the new name "Commerce" [4][5][6] - The rebranding aimed to unify the product offerings and enhance market presence, with positive reception noted despite challenges of being named after a broad category [7][8] Product Development and Market Position - The company is heavily investing in product development, particularly in the agentic AI space, which allows for autonomous agents to operate on behalf of customers [9][10] - Feedonomics serves 30% of the Internet Retailer 1000, providing enriched product catalogs that enhance discoverability in the agentic environment [9][10] - The integration of products is ongoing, with a focus on shipping more products and improving product-led growth, which was previously lacking [5][6] Merchant Engagement and AI Evolution - Merchants are at various stages of AI adoption, with a significant interest in discoverability rather than direct shopping experiences due to control issues [12][13][14] - The company recognizes the need for merchants to optimize their presence in AI-driven environments while maintaining brand integrity [14] B2B Market Focus - The B2B segment has shown strong growth, particularly in mid-market and enterprise sectors, driven by back-office complexities and the need for automation [27][30] - AI is expected to significantly impact B2B operations, with many manufacturers and distributors still not digitized, presenting a large total addressable market (TAM) [30][33] Partner Channel and Strategic Alliances - The company is enhancing its partner channel efforts, particularly with GSIs like Accenture, to facilitate transformation services alongside software solutions [43][44] - The partnership with Microsoft for Feedonomics Surface aims to provide a self-service version of the product, expanding its reach into the market [46][48] Payment Strategy Evolution - The company is transitioning from a referral model to a reseller model for payments, aiming to provide a seamless experience for mid-market customers while capturing incremental economics [52][54][55] Growth Drivers and Future Outlook - The focus is on improving net revenue retention (NRR) and expanding the customer base through product-led growth initiatives [56][57] - The company acknowledges the need for better growth rates relative to investments and is prioritizing shareholder returns while avoiding acquisitions [70][72] Market Trends and Challenges - The e-commerce landscape is evolving rapidly, with brands navigating new commercial models and the complexities of AI integration [60][67] - The upcoming holiday season is seen as a critical period for assessing market performance, with expectations of a mediocre shopping experience due to ongoing adjustments in technology [69] Additional Insights - The company is committed to organic growth and improving operational efficiency without pursuing aggressive M&A strategies [72] - There is a strong emphasis on balancing investment in growth with margin expansion to ensure sustainable shareholder value [70][71]

Financial Data and Key Metrics Changes - Revenue for Q3 2025 was $86 million, a 3% increase year over year, consistent with guidance [15][19] - Non-GAAP operating income reached $8 million, exceeding the high end of profitability guidance by nearly $5 million, representing a 413 basis points improvement year over year [15][19] - Annual revenue run rate at the end of Q3 was approximately $356 million, with 76% of ARR coming from enterprise plans [14][16] - Non-GAAP gross margin was 79%, and operating cash flow was approximately $11 million, marking the second consecutive quarter of double-digit operating cash flow margin [15][16] Business Line Data and Key Metrics Changes - The enterprise ARR represented 76% of total ARR, with average revenue per enterprise account reaching $46,806, a 7% increase from Q3 of the previous year [16] - Partner and services revenue grew modestly to just above $21 million, up 2% year over year [16] Market Data and Key Metrics Changes - The company continues to attract respected brands in the B2B space, including ADI Global and Pantone, indicating strong market momentum [8] - IDC validated the platform's impact, reporting that B2B Edition customers achieved a 391% three-year ROI and an 82% improvement in platform stability [8] Company Strategy and Development Direction - The company is focused on scaling profitable, sustainable growth across core offerings, with an emphasis on AI-driven commerce [5][6] - New products like Feedonomics Surface and Makeswift are being launched to enhance customer experience and drive growth [9][10] - The company aims to unify its product portfolio and expand its capabilities to serve small and mid-sized businesses [9][10] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the upcoming holiday season, citing strong signals from AI readiness initiatives and partnerships with major brands [26][27] - The company is focused on efficiency and operating leverage, with plans to grow profitably and responsibly in 2026 [20][41] - Management acknowledged the need for faster growth and emphasized the importance of product-led growth strategies [12][41] Other Important Information - The company closed Q3 with approximately $143 million in cash and marketable securities, reflecting a strong financial position [16] - The net debt position decreased by 86% since Q3 of 2023, indicating improved financial health [16] Q&A Session Summary Question: Sequential decline in enterprise ARR and customer count - Management noted that the decline reflects progress through the year and is primarily a function of net revenue retention, which remains stable [22][23] Question: Strong signals for the holiday season - Management highlighted momentum around AI initiatives and partnerships, particularly in B2C, as key drivers for the holiday season [25][26] Question: Competitive dynamics regarding discoverability - Management emphasized the importance of data quality, both structured and unstructured, as a competitive advantage in the evolving e-commerce landscape [31][32] Question: Guidance for Q4 revenue and margin progression - Management provided a wide guidance range for Q4, reflecting cautious optimism based on consumer behavior during the holiday shopping season [36][37] Question: Impact of PayPal partnership on P&L - Management clarified that while some elements of the partnership may not hit RPO, other economic arrangements will positively impact revenue recognition [55][56] Question: Demand environment and pipeline of opportunities - Management indicated that while B2B demand remains solid, B2C demand has softened due to shifts in focus towards AI initiatives [72][74]

Financial Data and Key Metrics Changes - Revenue for Q3 2025 was $86 million, a 3% year-over-year increase, consistent with guidance [15] - Non-GAAP operating income reached $8 million, exceeding the high end of profitability guidance by nearly $5 million, representing a 413 basis points improvement year-over-year [15][19] - Annual revenue run rate at the end of Q3 was approximately $356 million, with 76% of ARR coming from enterprise plans [14][16] - Operating cash flow was approximately $11 million, marking the second consecutive quarter of double-digit operating cash flow margin [15] Business Line Data and Key Metrics Changes - Non-GAAP gross margin attained at 79%, maintaining cost discipline while reinvesting in product development and sales enablement [16] - Partner and services revenue grew modestly to just above $21 million, up 2% year-over-year [16] - Average revenue per enterprise account reached $46,806, a 7% increase from Q3 of last year [16] Market Data and Key Metrics Changes - Enterprise ARR represented 76% of total ARR compared to 74% the prior year [16] - IDC validated the platform's impact, finding B2B Edition customers achieved a 391% three-year ROI and an 82% improvement in platform stability [8] Company Strategy and Development Direction - The company is focused on scaling profitable, sustainable growth across core offerings, emphasizing AI's role in reshaping commerce [5][6] - Partnerships with major players like PayPal, Microsoft, and Google are aimed at enhancing the company's position in an AI-led future [7][8] - The launch of new products like Feedonomics Surface and Makeswift is part of a strategy to unify the product portfolio and enhance customer experience [9][10] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the upcoming holiday season, citing strong signals from AI readiness initiatives with large brand manufacturers [26][27] - The company is focused on efficiency and operating leverage, with expectations for improved sales and marketing expense efficiency [20][39] - Management acknowledged the need for faster growth and profitability, emphasizing ongoing investments in product innovation and solutions bundling [12][20] Other Important Information - The company closed Q3 with approximately $143 million in cash and cash equivalents, reflecting a strong financial position [16] - Net debt position decreased by 86% since Q3 of 2023, now just under $11 million [16] Q&A Session Summary Question: Sequential decline in enterprise ARR and customer count - Management noted that the decline reflects progress through the year and is primarily a function of net revenue retention, which remains strong [22][23] Question: Strong signals for the holiday season - Management highlighted momentum around AI initiatives and partnerships, particularly with Accenture, as key drivers for expected performance during the holiday season [25][26] Question: Competitive dynamics regarding discoverability - Management emphasized the importance of data quality, both structured and unstructured, as a competitive advantage in the evolving landscape of commerce [31][32][34] Question: Guidance for Q4 revenue and margin progression - Management provided a wide guidance range for Q4, reflecting cautious optimism based on consumer behavior and holiday shopping trends [36][37] Question: Impact of PayPal partnership on P&L - Management clarified that while the partnership will generate revenue, it will not transform the P&L into a fintech model, maintaining high-margin revenue expectations [56][58] Question: Demand environment and pipeline of opportunities - Management indicated that while B2B demand remains solid, B2C demand has softened due to shifts in focus towards AI initiatives [72][74]

Financial Data and Key Metrics Changes - Revenue for Q3 2025 was $86 million, a 3% increase year over year, consistent with guidance [15] - Non-GAAP operating income reached $8 million, exceeding the high end of profitability guidance by nearly $5 million, representing a 413 basis points improvement year over year [15][19] - Annual revenue run rate at the end of Q3 was approximately $356 million, with 76% of ARR coming from enterprise plans [14][16] - Non-GAAP gross margin attained at 79%, with operating cash flow approximately $11 million, marking the second consecutive quarter of double-digit operating cash flow margin [16] Business Line Data and Key Metrics Changes - Partner and services revenue grew modestly to just above $21 million, up 2% year over year [16] - Average revenue per enterprise account reached $46,806, a 7% increase from Q3 of last year [16] - The launch of Feedonomics Surface, a feed management product, aims to enhance product visibility and optimization for merchants [10][12] Market Data and Key Metrics Changes - The company continues to attract respected brands in the B2B sector, with notable new clients including ADI Global and Pantone [9] - IDC's study found that B2B Edition customers achieved a 391% three-year ROI and an 82% improvement in platform stability [9] Company Strategy and Development Direction - The company is focused on scaling profitable, sustainable growth across core offerings, emphasizing AI's role in transforming commerce [5][6] - Partnerships with major players like PayPal and Microsoft are aimed at enhancing agentic commerce capabilities [8][12] - The company is committed to unifying its product portfolio and expanding its offerings to small and mid-sized businesses [10][11] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the upcoming holiday season, citing strong signals from AI readiness initiatives [25][26] - The company aims to improve sales and marketing efficiency and is focused on responsible scaling and profitable growth [19][37] - Management acknowledged the need for faster growth and profitability while highlighting the importance of product innovation and market efficiency [12][19] Other Important Information - The company closed Q3 with approximately $143 million in cash and marketable securities, reflecting a strong financial position [16] - Net debt position decreased by 86% since Q3 of 2023, indicating improved financial health [16] Q&A Session Summary Question: Sequential decline in enterprise ARR and customer count - Management noted that the decline reflects progress through the year and is primarily due to net revenue retention challenges, maintaining a similar retention rate as previous years [22][23] Question: Strong signals for the holiday season - Management highlighted momentum around AI initiatives and partnerships, indicating a positive outlook for B2C and B2B performance during the holiday season [25][26] Question: Competitive dynamics regarding discoverability - Management emphasized the importance of data quality, both structured and unstructured, as a key competitive advantage in the evolving e-commerce landscape [31][33] Question: Guidance for Q4 revenue and margin progression - Management provided a wide revenue guidance range for Q4, reflecting cautious optimism based on consumer behavior during the holiday shopping season [34][35] Question: Impact of PayPal partnership on RPO - Management clarified that while some elements of the PayPal agreement may not directly impact RPO, other economic arrangements will contribute positively [49] Question: Future product rollouts and Feedonomics Surface - Management expressed excitement about Feedonomics Surface and its potential for product-led growth, with plans to extend its capabilities beyond BigCommerce customers [41][42][46]

Financial Performance - The company's ARR (Annual Recurring Revenue) reached $356 million as of 9/30/2025 [21] - Enterprise ARR constitutes 76% of the total ARR [21] - Non-GAAP Gross Margin was 79% in 3Q25 [22] - Non-GAAP Operating Income improved from a loss of $11 million in 3Q22 to an income of $8 million in 3Q25 [23] - Operating Cash Flow increased from a loss of $51 million in 3Q22 to an income of $11 million in 3Q25 [24] B2B and B2C Success Metrics - B2B customers experience an average increase of 13% in AOV (Average Order Value) [47] - B2B customers experience an average increase of 19% in return on ad spend [47] - B2C customers experience an average checkout conversion rate of 619% [52] - B2C customers experience an average increase of 15% in channel revenue [52] - B2C customers experience an average increase of 19% in return on ad spend [52]

Core Insights - Shopify is experiencing growth driven by its Subscription solutions segment, which generated $656 million in revenue for Q2 2025, accounting for 24.5% of total revenues, reflecting a 16.5% year-over-year increase [1][10] - The extension of the paid trial period to three months for standard plans is enhancing merchant engagement and business success [2] - Shopify's platform caters to a wide range of merchants, including enterprise clients like Canada Goose and Starbucks, indicating its broad market appeal [3] Subscription Solutions Performance - Monthly Recurring Revenue (MRR) reached $185 million in Q2 2025, marking a 9.5% year-over-year increase, with Shopify Plus contributing 35% of MRR [4][10] - The growth in MRR is attributed to new merchants joining and existing merchants upgrading to higher-tier plans [4] Competitive Landscape - Shopify faces significant competition from Commerce.com and Wix.com in the e-commerce sector [5] - Commerce.com reported Subscription solutions revenue of $63.7 million in Q2 2025, up 3% year-over-year, showcasing its competitive positioning [6] - Wix.com achieved Creative Subscriptions revenue of $345.5 million in Q2 2025, reflecting an 11% year-over-year growth, indicating its strong market presence [7] Stock Performance and Valuation - Shopify's stock has increased by 29.1% year-to-date, outperforming the Zacks Computer & Technology sector's 11.8% return [8] - The stock is trading at a forward 12-month Price/Sales ratio of 14.71X, significantly higher than the sector's 9.75X [11] - The Zacks Consensus Estimate for Q3 2025 earnings is 34 cents per share, a slight decline from the previous estimate, while the estimate for 2025 earnings is $1.44 per share, indicating a 10.77% year-over-year growth [13]

Summary of Conference Call Company and Industry Overview - The conference is hosted by BVA Global Research, focusing on small and mid-cap (SMID) companies, covering approximately 900 stocks across various sectors including software, biotech, consumer, utilities, and financials [4][5] - The main company discussed is BigCommerce, which has recently rebranded to Commerce, focusing on e-commerce solutions and data orchestration [6][10] Key Points and Arguments Business Opportunity and Market Position - BigCommerce is viewed as an undervalued opportunity with a turnaround story, emphasizing the need for better scale and profitability post-pandemic [8][9] - The company is pivoting towards AI's impact on commerce, with a focus on optimizing data feeds for merchants to enhance discoverability across various channels [10][11] - The rebranding aims to clarify the company's strategy and market positioning, moving beyond just being an e-commerce platform to a more comprehensive data orchestration and optimization provider [14][15] AI and Commerce Evolution - The rise of AI and answer engines like ChatGPT is changing how products are discovered online, with a noted 30% decline in Google search traffic over recent quarters [19][18] - Merchants are urged to adapt quickly to these changes, as traditional search methods are becoming less effective [19][37] - BigCommerce's Feedonomics product is designed to optimize product catalog data for better visibility in these new search environments [20][70] Financial Performance and Growth Strategy - The company is currently experiencing mid-single-digit growth and is profitable, with a focus on increasing growth rates through strategic changes and a larger sales team [26][27] - The rebranding and transformation efforts are expected to set the stage for accelerated growth in the future [29][88] - The company is optimistic about its positioning in the B2B market, particularly through partnerships that enhance its capabilities [52][54] Market Sentiment and Demand - Consumer sentiment remains stable, with e-commerce volume higher than expected, while business sentiment is more cautious, particularly among smaller merchants [43][46] - The demand environment is described as tight, affecting new deal flow but not transaction volumes [47][48] Product Overview - **BigCommerce**: A SaaS e-commerce platform that processes orders and generates revenue based on order volume, with a significant portion of revenue coming from partner and services revenue [67][69] - **Feedonomics**: A data optimization engine that charges on a per SKU basis, enhancing product visibility across multiple channels [70] - **MakeSwift**: A newer product aimed at simplifying website design, expanding the company's market reach beyond traditional e-commerce [72] Future Outlook - The company plans to launch a new payment strategy in 2026, focusing on providing flexible payment solutions for small and mid-market customers without taking on fintech risks [91][95] - The rebranding and strategic changes are expected to improve market penetration and customer engagement, particularly in the B2B space [52][54] Additional Important Insights - The shift towards AI-driven commerce is creating both challenges and opportunities for merchants, who need to adapt quickly to maintain their market presence [36][37] - The upcoming holiday season is a critical period for merchants, with many looking to optimize their platforms and strategies in preparation [38][85] - The partnership with PROS is expected to enhance BigCommerce's capabilities in dynamic pricing and complex B2B transactions [52][61]

Financial Data and Key Metrics Changes - Non-GAAP operating income reached nearly $4.8 million, reflecting a 335 basis point margin improvement year over year [7] - Annual revenue run rate (ARR) reached nearly $355 million, a year-over-year improvement of 3% [19] - Revenue for the quarter was $84.4 million, growing 3% year over year, with operating cash flow at approximately $14 million, an improvement of nearly $2 million year over year [20][7] - Non-GAAP gross margin strengthened to 80%, up 280 basis points year over year [20] Business Line Data and Key Metrics Changes - The average revenue per enterprise account rose to $46,403, a 9% increase year over year [19] - The company serves over 5,800 enterprise accounts and tens of thousands of small businesses [19] Market Data and Key Metrics Changes - The company is experiencing significant demand for discoverability solutions, particularly in the B2B sector, as merchants adapt to AI-driven commerce [32][82] - The demand for product data optimization is increasing due to the rise of answer engines and AI-powered shopping [26][92] Company Strategy and Development Direction - The company has rebranded from BigCommerce to Commerce, signaling a shift towards an AI-driven commerce ecosystem [11][13] - Partnerships with AI answer engines like Perplexity and Google Cloud are aimed at enhancing product data visibility and discoverability [14][15] - The focus is on leveraging structured and unstructured data to adapt to evolving consumer behaviors in the AI-driven landscape [12][102] Management's Comments on Operating Environment and Future Outlook - Management noted that the transformation phase is over, and the company is now in execution and growth mode [11] - There is a strong sense of urgency among merchants to optimize for discoverability in the new AI-driven commerce environment [32][92] - The company expects to see material signs of growth and revenue acceleration in the early part of next year [40] Other Important Information - The company has reduced its net debt position to $18 million, with a manageable debt maturity profile [20] - The self-serve version of Feedonomics is expected to be released by the holiday season, enhancing customer capabilities and creating new revenue opportunities [21] Q&A Session Summary Question: Impact of tariffs on business - Management indicated that there has not been a significant impact from tariffs, with continued success in demand, particularly in B2B [31] Question: Rebranding implications - The rebranding is a corporate change that does not affect individual product branding, aimed at providing a cohesive message and broadening the total addressable market [36] Question: Product portfolio and success measurement - Management expects to see leading indicators of success as they build pipeline and announce new efficacy with existing clients, with material signs of growth anticipated in early next year [40] Question: New partnerships and revenue paths - Transformative partnerships are expected to shift the services side of the business, helping organizations adapt to the changing commerce landscape [42] Question: B2B offering improvements - The B2B segment has seen significant momentum due to the platform's capabilities and partnerships, particularly with PROS for complex pricing needs [48] Question: Average revenue per account growth - Improvements in average revenue per account are attributed to better pricing discipline and winning larger, more complex customers [84] Question: AI impact on sales cycles - There is a growing urgency among customers to adapt to AI, with significant demand for discoverability solutions [92] Question: Customer engagement with agentic search - Customers are experiencing negative impacts from agentic search, leading to increased demand for sophisticated product data solutions [101]