Commerce.com (NasdaqGM:BIGC) Q4 2025 Earnings call February 12, 2026 08:00 AM ET Company ParticipantsBrian Peterson - Managing DirectorDaniel Lentz - CFO and COOKen Wong - Managing DirectorKoji Ikeda - Director of Enterprise Software Equity ResearchMaddie Schrage - VPTravis Hess - CEOTyler Duncan - SVP of Finance and Investor RelationsConference Call ParticipantsDJ Hynes - Managing Director and Software Lead AnalystJosh Baer - Executive Director and Software Equity Research AnalystKartik Kotamraju - Equity ...

Commerce.com (NasdaqGM:BIGC) Q4 2025 Earnings call February 12, 2026 08:00 AM ET Company ParticipantsBrian Peterson - Managing DirectorDaniel Lentz - CFO and COOKen Wong - Managing DirectorKoji Ikeda - Director of Enterprise Software Equity ResearchMaddie Schrage - VPTravis Hess - CEOTyler Duncan - SVP of Finance and Investor RelationsConference Call ParticipantsDJ Hynes - Managing Director and Software Lead AnalystJosh Baer - Executive Director and Software Equity Research AnalystKarthik Nandiraju - Equity ...

Commerce.com (NasdaqGM:BIGC) Q4 2025 Earnings call February 12, 2026 08:00 AM ET Speaker8Ladies and gentlemen, thank you for standing by, and welcome to the Commerce fourth quarter and fiscal year 2025 earnings call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. Please be advised that today's conference is being recorded. I would now like to turn the conference over to your first speaker today, Tyler Duncan, Senior Vi ...

Core Insights - EuroOptic, a specialist retailer in high-end optics and precision sporting gear, has launched a new ecommerce site utilizing the full portfolio of Commerce products, including BigCommerce, Feedonomics, and Makeswift [1][2] Group 1: Launch and Performance - EuroOptic experienced significant increases in sales, traffic, and orders, along with improved conversion rates after launching on BigCommerce [2] - The new site was designed to replace EuroOptic's custom on-premise ecommerce service, aiming to enhance B2C and B2B customer experiences while reducing development costs [2] Group 2: Technology and Architecture - The site was implemented by MoJo Active using a composable API-first approach based on BigCommerce's Catalyst storefront technology, featuring a headless architecture to address compliance and product catalog challenges [3][5] - EuroOptic's tech stack integrates Feedonomics for data management across various channels, enhancing advertising and marketplace performance [3][4] Group 3: Key Features and Innovations - The new ecommerce experience includes automated compliance, split-shipping, and intelligent promotions, showcasing the capabilities of a composable tech stack [5] - Custom checkout solutions were integrated for automated firearm compliance and payment processing, alongside an advanced shipping framework with multiple carriers and complex logistics [7] Group 4: Strategic Integrations and Future Growth - MoJo Active implemented a suite of tools within the BigCommerce ecosystem to support EuroOptic's regulated and non-regulated workflows, enhancing the overall shopper experience [8] - The successful delivery of the project highlights the flexibility of BigCommerce Catalyst and reinforces MoJo Active's leadership in architecting complex commerce ecosystems [8]

Summary of Commerce.com Conference Call (December 09, 2025) Company Overview - **Company**: Commerce.com (formerly BigCommerce) - **Industry**: E-commerce and application software Key Points Company Transformation and Rebranding - The company underwent significant changes in leadership and operational structure over the past year, focusing on human capital and integrating its three brands: BigCommerce, Feedonomics, and Makeswift under the new name "Commerce" [4][5][6] - The rebranding aimed to unify the product offerings and enhance market presence, with positive reception noted despite challenges of being named after a broad category [7][8] Product Development and Market Position - The company is heavily investing in product development, particularly in the agentic AI space, which allows for autonomous agents to operate on behalf of customers [9][10] - Feedonomics serves 30% of the Internet Retailer 1000, providing enriched product catalogs that enhance discoverability in the agentic environment [9][10] - The integration of products is ongoing, with a focus on shipping more products and improving product-led growth, which was previously lacking [5][6] Merchant Engagement and AI Evolution - Merchants are at various stages of AI adoption, with a significant interest in discoverability rather than direct shopping experiences due to control issues [12][13][14] - The company recognizes the need for merchants to optimize their presence in AI-driven environments while maintaining brand integrity [14] B2B Market Focus - The B2B segment has shown strong growth, particularly in mid-market and enterprise sectors, driven by back-office complexities and the need for automation [27][30] - AI is expected to significantly impact B2B operations, with many manufacturers and distributors still not digitized, presenting a large total addressable market (TAM) [30][33] Partner Channel and Strategic Alliances - The company is enhancing its partner channel efforts, particularly with GSIs like Accenture, to facilitate transformation services alongside software solutions [43][44] - The partnership with Microsoft for Feedonomics Surface aims to provide a self-service version of the product, expanding its reach into the market [46][48] Payment Strategy Evolution - The company is transitioning from a referral model to a reseller model for payments, aiming to provide a seamless experience for mid-market customers while capturing incremental economics [52][54][55] Growth Drivers and Future Outlook - The focus is on improving net revenue retention (NRR) and expanding the customer base through product-led growth initiatives [56][57] - The company acknowledges the need for better growth rates relative to investments and is prioritizing shareholder returns while avoiding acquisitions [70][72] Market Trends and Challenges - The e-commerce landscape is evolving rapidly, with brands navigating new commercial models and the complexities of AI integration [60][67] - The upcoming holiday season is seen as a critical period for assessing market performance, with expectations of a mediocre shopping experience due to ongoing adjustments in technology [69] Additional Insights - The company is committed to organic growth and improving operational efficiency without pursuing aggressive M&A strategies [72] - There is a strong emphasis on balancing investment in growth with margin expansion to ensure sustainable shareholder value [70][71]

Financial Data and Key Metrics Changes - Revenue for Q3 2025 was $86 million, a 3% increase year over year, consistent with guidance [15][19] - Non-GAAP operating income reached $8 million, exceeding the high end of profitability guidance by nearly $5 million, representing a 413 basis points improvement year over year [15][19] - Annual revenue run rate at the end of Q3 was approximately $356 million, with 76% of ARR coming from enterprise plans [14][16] - Non-GAAP gross margin was 79%, and operating cash flow was approximately $11 million, marking the second consecutive quarter of double-digit operating cash flow margin [15][16] Business Line Data and Key Metrics Changes - The enterprise ARR represented 76% of total ARR, with average revenue per enterprise account reaching $46,806, a 7% increase from Q3 of the previous year [16] - Partner and services revenue grew modestly to just above $21 million, up 2% year over year [16] Market Data and Key Metrics Changes - The company continues to attract respected brands in the B2B space, including ADI Global and Pantone, indicating strong market momentum [8] - IDC validated the platform's impact, reporting that B2B Edition customers achieved a 391% three-year ROI and an 82% improvement in platform stability [8] Company Strategy and Development Direction - The company is focused on scaling profitable, sustainable growth across core offerings, with an emphasis on AI-driven commerce [5][6] - New products like Feedonomics Surface and Makeswift are being launched to enhance customer experience and drive growth [9][10] - The company aims to unify its product portfolio and expand its capabilities to serve small and mid-sized businesses [9][10] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the upcoming holiday season, citing strong signals from AI readiness initiatives and partnerships with major brands [26][27] - The company is focused on efficiency and operating leverage, with plans to grow profitably and responsibly in 2026 [20][41] - Management acknowledged the need for faster growth and emphasized the importance of product-led growth strategies [12][41] Other Important Information - The company closed Q3 with approximately $143 million in cash and marketable securities, reflecting a strong financial position [16] - The net debt position decreased by 86% since Q3 of 2023, indicating improved financial health [16] Q&A Session Summary Question: Sequential decline in enterprise ARR and customer count - Management noted that the decline reflects progress through the year and is primarily a function of net revenue retention, which remains stable [22][23] Question: Strong signals for the holiday season - Management highlighted momentum around AI initiatives and partnerships, particularly in B2C, as key drivers for the holiday season [25][26] Question: Competitive dynamics regarding discoverability - Management emphasized the importance of data quality, both structured and unstructured, as a competitive advantage in the evolving e-commerce landscape [31][32] Question: Guidance for Q4 revenue and margin progression - Management provided a wide guidance range for Q4, reflecting cautious optimism based on consumer behavior during the holiday shopping season [36][37] Question: Impact of PayPal partnership on P&L - Management clarified that while some elements of the partnership may not hit RPO, other economic arrangements will positively impact revenue recognition [55][56] Question: Demand environment and pipeline of opportunities - Management indicated that while B2B demand remains solid, B2C demand has softened due to shifts in focus towards AI initiatives [72][74]

Financial Data and Key Metrics Changes - Revenue for Q3 2025 was $86 million, a 3% year-over-year increase, consistent with guidance [15] - Non-GAAP operating income reached $8 million, exceeding the high end of profitability guidance by nearly $5 million, representing a 413 basis points improvement year-over-year [15][19] - Annual revenue run rate at the end of Q3 was approximately $356 million, with 76% of ARR coming from enterprise plans [14][16] - Operating cash flow was approximately $11 million, marking the second consecutive quarter of double-digit operating cash flow margin [15] Business Line Data and Key Metrics Changes - Non-GAAP gross margin attained at 79%, maintaining cost discipline while reinvesting in product development and sales enablement [16] - Partner and services revenue grew modestly to just above $21 million, up 2% year-over-year [16] - Average revenue per enterprise account reached $46,806, a 7% increase from Q3 of last year [16] Market Data and Key Metrics Changes - Enterprise ARR represented 76% of total ARR compared to 74% the prior year [16] - IDC validated the platform's impact, finding B2B Edition customers achieved a 391% three-year ROI and an 82% improvement in platform stability [8] Company Strategy and Development Direction - The company is focused on scaling profitable, sustainable growth across core offerings, emphasizing AI's role in reshaping commerce [5][6] - Partnerships with major players like PayPal, Microsoft, and Google are aimed at enhancing the company's position in an AI-led future [7][8] - The launch of new products like Feedonomics Surface and Makeswift is part of a strategy to unify the product portfolio and enhance customer experience [9][10] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the upcoming holiday season, citing strong signals from AI readiness initiatives with large brand manufacturers [26][27] - The company is focused on efficiency and operating leverage, with expectations for improved sales and marketing expense efficiency [20][39] - Management acknowledged the need for faster growth and profitability, emphasizing ongoing investments in product innovation and solutions bundling [12][20] Other Important Information - The company closed Q3 with approximately $143 million in cash and cash equivalents, reflecting a strong financial position [16] - Net debt position decreased by 86% since Q3 of 2023, now just under $11 million [16] Q&A Session Summary Question: Sequential decline in enterprise ARR and customer count - Management noted that the decline reflects progress through the year and is primarily a function of net revenue retention, which remains strong [22][23] Question: Strong signals for the holiday season - Management highlighted momentum around AI initiatives and partnerships, particularly with Accenture, as key drivers for expected performance during the holiday season [25][26] Question: Competitive dynamics regarding discoverability - Management emphasized the importance of data quality, both structured and unstructured, as a competitive advantage in the evolving landscape of commerce [31][32][34] Question: Guidance for Q4 revenue and margin progression - Management provided a wide guidance range for Q4, reflecting cautious optimism based on consumer behavior and holiday shopping trends [36][37] Question: Impact of PayPal partnership on P&L - Management clarified that while the partnership will generate revenue, it will not transform the P&L into a fintech model, maintaining high-margin revenue expectations [56][58] Question: Demand environment and pipeline of opportunities - Management indicated that while B2B demand remains solid, B2C demand has softened due to shifts in focus towards AI initiatives [72][74]

Financial Data and Key Metrics Changes - Revenue for Q3 2025 was $86 million, a 3% increase year over year, consistent with guidance [15] - Non-GAAP operating income reached $8 million, exceeding the high end of profitability guidance by nearly $5 million, representing a 413 basis points improvement year over year [15][19] - Annual revenue run rate at the end of Q3 was approximately $356 million, with 76% of ARR coming from enterprise plans [14][16] - Non-GAAP gross margin attained at 79%, with operating cash flow approximately $11 million, marking the second consecutive quarter of double-digit operating cash flow margin [16] Business Line Data and Key Metrics Changes - Partner and services revenue grew modestly to just above $21 million, up 2% year over year [16] - Average revenue per enterprise account reached $46,806, a 7% increase from Q3 of last year [16] - The launch of Feedonomics Surface, a feed management product, aims to enhance product visibility and optimization for merchants [10][12] Market Data and Key Metrics Changes - The company continues to attract respected brands in the B2B sector, with notable new clients including ADI Global and Pantone [9] - IDC's study found that B2B Edition customers achieved a 391% three-year ROI and an 82% improvement in platform stability [9] Company Strategy and Development Direction - The company is focused on scaling profitable, sustainable growth across core offerings, emphasizing AI's role in transforming commerce [5][6] - Partnerships with major players like PayPal and Microsoft are aimed at enhancing agentic commerce capabilities [8][12] - The company is committed to unifying its product portfolio and expanding its offerings to small and mid-sized businesses [10][11] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the upcoming holiday season, citing strong signals from AI readiness initiatives [25][26] - The company aims to improve sales and marketing efficiency and is focused on responsible scaling and profitable growth [19][37] - Management acknowledged the need for faster growth and profitability while highlighting the importance of product innovation and market efficiency [12][19] Other Important Information - The company closed Q3 with approximately $143 million in cash and marketable securities, reflecting a strong financial position [16] - Net debt position decreased by 86% since Q3 of 2023, indicating improved financial health [16] Q&A Session Summary Question: Sequential decline in enterprise ARR and customer count - Management noted that the decline reflects progress through the year and is primarily due to net revenue retention challenges, maintaining a similar retention rate as previous years [22][23] Question: Strong signals for the holiday season - Management highlighted momentum around AI initiatives and partnerships, indicating a positive outlook for B2C and B2B performance during the holiday season [25][26] Question: Competitive dynamics regarding discoverability - Management emphasized the importance of data quality, both structured and unstructured, as a key competitive advantage in the evolving e-commerce landscape [31][33] Question: Guidance for Q4 revenue and margin progression - Management provided a wide revenue guidance range for Q4, reflecting cautious optimism based on consumer behavior during the holiday shopping season [34][35] Question: Impact of PayPal partnership on RPO - Management clarified that while some elements of the PayPal agreement may not directly impact RPO, other economic arrangements will contribute positively [49] Question: Future product rollouts and Feedonomics Surface - Management expressed excitement about Feedonomics Surface and its potential for product-led growth, with plans to extend its capabilities beyond BigCommerce customers [41][42][46]

Core Insights - Shopify is experiencing growth driven by its Subscription solutions segment, which generated $656 million in revenue for Q2 2025, accounting for 24.5% of total revenues, reflecting a 16.5% year-over-year increase [1][10] - The extension of the paid trial period to three months for standard plans is enhancing merchant engagement and business success [2] - Shopify's platform caters to a wide range of merchants, including enterprise clients like Canada Goose and Starbucks, indicating its broad market appeal [3] Subscription Solutions Performance - Monthly Recurring Revenue (MRR) reached $185 million in Q2 2025, marking a 9.5% year-over-year increase, with Shopify Plus contributing 35% of MRR [4][10] - The growth in MRR is attributed to new merchants joining and existing merchants upgrading to higher-tier plans [4] Competitive Landscape - Shopify faces significant competition from Commerce.com and Wix.com in the e-commerce sector [5] - Commerce.com reported Subscription solutions revenue of $63.7 million in Q2 2025, up 3% year-over-year, showcasing its competitive positioning [6] - Wix.com achieved Creative Subscriptions revenue of $345.5 million in Q2 2025, reflecting an 11% year-over-year growth, indicating its strong market presence [7] Stock Performance and Valuation - Shopify's stock has increased by 29.1% year-to-date, outperforming the Zacks Computer & Technology sector's 11.8% return [8] - The stock is trading at a forward 12-month Price/Sales ratio of 14.71X, significantly higher than the sector's 9.75X [11] - The Zacks Consensus Estimate for Q3 2025 earnings is 34 cents per share, a slight decline from the previous estimate, while the estimate for 2025 earnings is $1.44 per share, indicating a 10.77% year-over-year growth [13]

Core Viewpoint - Commerce, formerly known as BigCommerce Holdings, Inc., has rebranded to unify its offerings and enhance its focus on AI-driven commerce, aiming to empower merchants in the evolving digital landscape [3][4][5]. Company Overview - Commerce has officially changed its corporate name to Commerce.com, Inc., and will trade under the ticker symbol "CMRC" on the Nasdaq Global Market starting August 1, 2025 [3]. - The rebranding integrates BigCommerce, Feedonomics, and Makeswift into a cohesive platform designed to support the next era of agentic commerce [3][6]. Strategic Vision - The company aims to enable merchants to thrive in an environment where AI acts on behalf of consumers, facilitating research, recommendations, and transactions [4][10]. - Commerce emphasizes the importance of an open, intelligent ecosystem that connects various tools and systems to drive growth and deliver personalized experiences [6][8]. Market Positioning - The shift towards AI-driven commerce is characterized by a decline in traditional organic search methods, with consumers increasingly relying on AI-powered platforms for product discovery and purchasing [8][9]. - Commerce is positioned to help businesses adapt to this new landscape by providing AI-optimized solutions that enhance visibility and performance across digital channels [12]. Product Offerings - The company offers a comprehensive solution for AI-driven commerce, with Feedonomics optimizing merchant data, BigCommerce serving as the operating system, and Makeswift powering AI-optimized storefronts [10]. - Partnerships with AI leaders like Perplexity and Google Cloud have been established to enhance the capabilities of Commerce's offerings [11]. Leadership and Future Outlook - The leadership team, under CEO Travis Hess, is focused on innovation and sustainable growth, positioning Commerce as a trusted partner in the digital commerce space [13]. - The company aims to leverage AI for personalization, automation, and data orchestration throughout the customer journey, ensuring businesses can adapt in real-time [12].