Group 1 - The trend of deploying Business Partners (BPs) from functional departments to frontline operations is essential to address bureaucratic issues and improve relevance to business needs [1] - Business departments often resist the involvement of BPs, viewing them as threats to their established success, which complicates collaboration [1] - BPs have opportunities to collaborate with business leaders primarily during crises, which can serve as a catalyst for cooperation [1] Group 2 - Crises can be categorized into three levels: operational crises, management crises, and human resource crises [2] - Operational crises arise when business units face high market pressure, often triggered by organizational changes that require collaboration between business leaders and BPs [2][3] - Management crises occur when performance issues become evident, necessitating the involvement of HRBPs and financial BPs to address inefficiencies [3] Group 3 - Human resource crises manifest as team conflicts due to unclear personnel rules, which can be mitigated by establishing clear guidelines for promotions and rewards [4] - In emergency situations, business leaders may seek BPs to act as intermediaries to resolve internal conflicts, as they may be reluctant to confront team members directly [4] Group 4 - High-level crises foster deeper collaboration and camaraderie between BPs and business leaders, transforming their relationship from adversarial to cooperative [5] - Business leaders often prioritize short-term gains over long-term organizational development, making it crucial for BPs to seize crisis moments to demonstrate their value [5] Group 5 - Effective BPs must prepare their skill sets to address business challenges, including understanding business models, restructuring processes, and optimizing human resources [6][8][9] - BPs should be adept at performance evaluation and employee capability assessment, often requiring collaboration with financial BPs to enhance analytical accuracy [11] Group 6 - Knowledge management is vital for BPs, enabling them to extract and share best practices across projects to enhance organizational learning [12] - The relationship between BPs and business units is characterized by a cycle of initial resistance followed by eventual collaboration, emphasizing the importance of skill preparation and crisis readiness [13]