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上海将百年公话亭打造成城市街头的AI智能体
Zhong Guo Fa Zhan Wang· 2025-08-08 13:21
Core Insights - The launch of "Smart Cloud Shanghai" at the 2025 World Artificial Intelligence Conference represents a significant advancement in urban digital services, featuring over 600 upgraded Hello Old Friend booths equipped with AI capabilities [1][2] - These booths serve as interactive hubs for tourists and residents, providing services such as booking attractions, restaurants, and medical appointments, while also offering assistance to vulnerable groups [1][2] Group 1: AI Integration in Urban Services - "Smart Cloud Shanghai" integrates AI agents that can assist with various tasks, enhancing the efficiency and accuracy of urban services [2] - The Hello Old Friend booths are designed to cater to both locals and tourists, with daily services exceeding 2,000 users and a high accuracy rate for inquiries [2][3] - The AI capabilities are continuously upgraded, ensuring that the booths remain relevant and effective in meeting the needs of the community [6] Group 2: Enhancing Tourist Experience - The expansion of visa-free transit policies has led to a significant increase in foreign visitors, with over 2.6 million foreign travelers entering Shanghai in the first half of 2025, marking a 44.8% year-on-year growth [3] - The AI digital assistant "Cloud Treasure" provides comprehensive support for tourists, from itinerary planning to payment solutions, facilitating a seamless travel experience [3][4] - The introduction of a "foreign version" of integrated payment services allows international visitors to use their home electronic wallets for transactions in Shanghai [3] Group 3: Community Support and Safety - The Hello Old Friend booths act as digital safety islands, providing immediate assistance to the elderly and children in emergencies, such as lost phones or getting lost [6] - These booths also serve as local government service points, offering 24/7 access to information on various public services, including healthcare and education [6] - The AI capabilities of these booths are designed to ensure that all community members, regardless of age or ability, can access essential services easily [6]