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HelloRide Partners with EngageLab to Achieve Global User Operations in Shared Mobility
Globenewswire· 2025-10-16 09:18
SINGAPORE, Oct. 16, 2025 (GLOBE NEWSWIRE) -- EngageLab, a global leader in customer engagement and marketing technology, empowers HelloRide - the international app from Hello Inc. - to achieve efficient, stable, and intelligent user engagement and operations across Southeast Asia, Australia, and beyond. Building on years of successful collaboration, the two companies are expanding their partnership with additional product offerings this year. HelloRide has leveraged EngageLab's AppPush and Email services to ...
HelloRide携手极光EngageLab,实现共享出行全球化用户运营
Ge Long Hui· 2025-10-16 08:08
Core Insights - The article highlights the importance of intelligent and seamless customer interaction capabilities as key competitive advantages for Chinese shared mobility brands expanding globally [1][3]. Group 1: HelloRide and EngageLab Collaboration - HelloRide, a global bike-sharing platform by 哈啰出行, aims to provide convenient and eco-friendly travel options [3]. - Since the partnership with EngageLab began at the end of 2022, HelloRide has improved global user experience and brand influence through effective AppPush and Email strategies [1][3]. Group 2: AppPush Capabilities - EngageLab's AppPush ensures timely notifications for users in Southeast Asia and Australia, regardless of their device, covering critical information such as ride reminders and order changes [4]. - The platform can handle over 12 billion messages daily and supports high concurrency, allowing millions of users to receive promotional messages simultaneously [4]. Group 3: Email Services for International Growth - HelloRide utilizes email services for various scenarios, achieving a global delivery rate of over 90% and a 99% inbox reach rate [5]. - The email strategy includes multi-language support and compatibility with major international email providers, facilitating market expansion [5]. Group 4: EngageLab's Comprehensive Solutions - EngageLab offers an AI-driven, multi-channel customer interaction solution, covering AppPush, WebPush, Email, OTP, SMS, and WhatsApp, enabling higher conversion rates and user retention [5]. - The platform supports diverse push strategies, including scheduled, segmented, and personalized notifications, backed by real-time data monitoring for continuous optimization [5].