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Starbucks to add ‘hundreds of thousands of seats' back to its stores
Fastcompany· 2025-09-17 13:27
Core Insights - Starbucks is aiming to revive its in-store experience by adding "hundreds of thousands" of new seats, moving away from a transactional model to a more inviting atmosphere [3][6][7] - CEO Brian Niccol emphasizes a design-led approach to enhance customer experience, addressing the company's shift towards mobile ordering that has diminished the sit-down experience [3][6] - The company reported $36 billion in revenue for fiscal year 2024, which is nearly flat compared to 2023, indicating stagnant transaction levels since their peak in 2019 [6][7] Company Strategy - Niccol's plan, titled "Back to Starbucks," focuses on redesigning the customer experience, including the return of personalized touches like handwritten notes on cups and condiment bars [3][7] - The company plans to redesign 1,000 of its 11,000 company-operated cafés in North America and revamp its pastry menu to attract younger customers [7] - The introduction of new seating will be a contemporary version of the brand's signature chairs, aiming to create a more comfortable environment for customers [7] Market Context - Starbucks faces increasing competition from brands like Luckin Coffee, Dunkin', and Dutch Bros, which are capturing market share with innovative, Gen Z-focused products [6][7] - The shift in consumer behavior post-pandemic has led to a decline in traditional café experiences, prompting Starbucks to rethink its business model [3][6]
New CEO for US group J. Skinner Baking
Yahoo Finance· 2025-09-16 10:32
Core Insights - J. Skinner Baking has appointed David Kowal as CEO, who has extensive experience in the food industry, including leadership roles at BrightPet Nutrition Group and Dawn Food Products [1][2][3] - The company aims to accelerate innovation, enhance market impact, and foster a culture of bold ideas under Kowal's leadership [2][3] - J. Skinner, established in 1983, is one of the largest in-store bakery providers in the US, with products available in over 30,000 retail locations [3][4] Company Overview - J. Skinner Baking is headquartered in Nebraska and employs 800 people, specializing in pastries and ready-to-eat baked goods for grocery in-store bakeries and foodservice providers [2][3] - The company was acquired by private-equity firm Stellex Capital Management in June of the previous year, transitioning from family ownership [4] Executive Team - Alongside Kowal, Dave Meltzer has been appointed as chief commercial officer, previously serving as chief sales officer at Teasdale Latin Foods [3] - Meltzer emphasizes the potential for deepening customer relationships and expanding into new markets [3]
X @Bloomberg
Bloomberg· 2025-08-27 16:10
Industry Trend - Savory pastries are becoming New York's favorite new value meal [1]