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PayPal全球副总裁、中国区首席技术官吴晖: 以AI引领智能生态变革 做商家与消费者值得信赖的合作伙伴
Cai Jing Wang· 2025-11-27 03:09
Core Insights - Artificial Intelligence (AI) is profoundly reshaping the payment industry, transitioning from traditional channels to intelligent ecosystems [1] - PayPal's strategy focuses on "Agentic Commerce," which aims to automate the entire transaction process, enhancing trust between merchants and consumers [1][2] Group 1: AI's Impact on Payment Industry - Agentic AI is set to bring disruptive opportunities to the payment sector by enabling cross-system information extraction, reasoning, and closed-loop execution [1] - The evolution towards Agentic Commerce allows for fully automated consumer behaviors such as price comparison, payment, and investment, while empowering businesses to predict demand and manage risks [2] Group 2: PayPal's AI Strategy - PayPal has been building its AI ecosystem for over a decade, starting with high-performance servers and developing deep learning models for risk control, compliance, and customer service [2] - The newly upgraded global payment platform integrates AI functionalities to facilitate quick access to PayPal's services for merchants and enhance their AI capabilities [3] Group 3: Infrastructure and Ecosystem Development - PayPal positions itself as a foundational infrastructure provider for electronic payments, developing proprietary platforms like Cosmos and SmartPal to enhance its core competencies [4] - Collaborations with AI giants and cloud service providers are aimed at shaping the next generation of commercial ecosystems [4] Group 4: Risk Management and Compliance - AI is being utilized to empower merchants in various scenarios, such as customizing payment products for subscription-based businesses and providing tools that lower technical barriers [5] - PayPal's Model Context Protocol (MCP) serves as a core infrastructure for efficient payment processing and compliance, addressing the challenges faced by small and medium enterprises [5][6] - The company emphasizes the importance of adhering to local laws and regulations in its AI applications, ensuring decision-making transparency and data security [6]
从收手续费到“帮找客户”,AI将成跨境支付新入口
Xin Lang Cai Jing· 2025-09-26 14:00
Core Insights - The cross-border payment sector is experiencing intensified activity, with companies like PayPal, PingPong, and Lakala focusing on localized operations to enhance service efficiency for small and medium-sized merchants in overseas markets [1][4] Group 1: Market Trends - Cross-border merchants prioritize payment services that address "timeliness, security, and cost," amidst challenges posed by a fragmented global payment market [1][2] - The demand for localized payment solutions is increasing, as different regions exhibit distinct payment preferences, such as installment products in Germany and reliance on local channels in Latin America and Southeast Asia [2][3] Group 2: Company Developments - Companies are accelerating their global expansion by obtaining local payment licenses and enhancing service capabilities, as evidenced by recent moves from firms like Huipay, Lakala, and PingPong [3][4] - Lakala reported a 73.5% increase in cross-border payment transaction volume and a 70.4% rise in customer numbers in the first half of the year [4][5] Group 3: AI Integration - AI technology is becoming a critical component in the strategies of payment institutions, with companies like Antom and PayPal integrating AI capabilities to improve service offerings and operational efficiency [6][7] - Approximately 60% to 70% of Chinese customers are now utilizing AI technology in their operations, indicating a significant trend towards AI-assisted decision-making in cross-border commerce [6][7]