Big Tech companies in China like Alibaba and ByteDance are adding agentic commerce to their arsenal, CNBC reported Wednesday (Jan. 21).By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if applicable, in accordance with our Privacy Policy and Terms and Conditions .Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required.Alibaba updated its consumer-fa ...

Core Insights - China's technology giants, including Alibaba and ByteDance, are entering a new phase of the AI race termed 'agentic commerce,' focusing on transforming chatbots into comprehensive shopping and payment tools [1] Group 1: Alibaba's Qwen AI Chatbot Update - Alibaba has updated its Qwen AI chatbot, enabling users to complete transactions directly within the interface, such as ordering food and booking air tickets [2] - The update integrates Qwen with Alibaba's broader e-commerce ecosystem, allowing users to compare tailored product recommendations from platforms like Taobao and Fliggy, and complete payments through Alipay without leaving the chatbot [2][3] - Previously, Qwen could only make recommendations based on user prompts, requiring users to navigate multiple platforms for purchases [3] Group 2: Shift to Agentic AI - The update signifies a broader shift among global AI firms from foundational AI models to "agentic AI," which performs tasks on behalf of users with minimal supervision [3] - The transformation of commercial services through agentic AI enhances user engagement and builds a sustainable competitive advantage, often referred to as a business moat [4] Group 3: E-commerce as a Use Case - E-commerce is emerging as one of the earliest and most widespread applications of agentic AI, with payment and tech giants in the U.S. also launching their initial versions recently [5] - Alibaba is well-positioned to lead in agentic commerce due to its advanced large language model capabilities and extensive e-commerce network covering various sectors such as clothing, food, housing, and transportation [6]